Customer Service Associate

hace 6 días


Xico, México Fedex Express Lac A tiempo completo

We are seeking a highly skilled Customer Service Associate to join our team at FedEx Express Latin America and Caribbean Division. This is an exciting opportunity for a talented individual who is passionate about delivering exceptional customer service and support.

The successful candidate will be responsible for validating services from H&LH operations, reconciling information with vendors, and obtaining invoices for those services. A bachelor's degree in administrative or economic areas, finance and accounting knowledge, and basic experience in invoicing, reporting, and information analysis are required. Excellent communication, human relationship, and organizational skills are also essential. The ideal candidate will have the ability to successfully complete the Reading, Listening, Sorting, and Math sections of the Basic Skills Test and possess spoken and written fluency in local language and demonstrated basic English language proficiency.

This is a full-time position offering a competitive salary of around $40,000-$60,000 per year, depending on experience and qualifications. Additional benefits include comprehensive health insurance, paid time off, and opportunities for career growth and professional development.

As a Customer Service Associate, you will work closely with cross-functional teams to resolve customer complaints, process payments, and maintain accurate records. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this challenging and rewarding role.

FedEx is a world-class company recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies. We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our employees enjoy a range of benefits, including tuition reimbursement, employee discounts, and access to state-of-the-art facilities and equipment.

In addition to your base salary, you can expect to earn an estimated annual bonus of 10%-15% based on performance and contributions to the company. This brings your total compensation package to around $44,000-$69,000 per year.



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