Senior Business Solution Architect

hace 2 semanas

Ciudad de México, Ciudad de México Righttalentrightnow A tiempo completo
About Us:
Aeries Technology is a professional services and consulting partner, headquartered in Mumbai, India, with centers globally. We provide mid-size technology companies with the right systems & solutions to scale and transform their business operations.

About Business Unit: ARCOS provides innovative workforce management solutions for utilities and airlines. Our solutions help manage people, work, and assets in a single platform.

Job Summary:
The Senior Business Solution Architect will design and deliver business solutions for new and existing customers. This role involves working directly with customers to determine business rules and processes. The ideal candidate should have strong knowledge of software applications and related IT projects.

Responsibilities:
  • Demonstrate expertise in implementing software applications and adhering to technical procedures.
  • Facilitate demos with sales staff to determine customer configuration requirements and feasibility for successful implementation.
  • Contribute to pre-sale whiteboard sessions, scope documents, and formal scopes of work used to specify required deliverables for a product solution implementation project.
  • Development of presentation materials focused on product solutions for key project implementation meetings and internal training as assigned.
  • Coordinate and facilitate product solution configuration project-related meetings with customer stakeholders, including leading Implementation Workshops and Configuration Walkthroughs on-site at customer locations and remotely.
  • Analyze customer requirements and perform analysis of 'fit' to software solutions.
  • Act as an individual contributor on a project, primarily as a product subject matter expert ('SME') leading all configuration for assigned product solutions aligned to customer contracted deliverables.
  • Communicate project status to team members, management, and client as deemed necessary.
  • Implement product solution configuration and testing plans based on customer requirements.
  • Responsible for User Acceptance Testing requirements (test script creation and customer feedback processing) within any given project and product solution delivery.
  • Work with customers to establish optimal implementation of operational workflow to enable ease of project plans and manage each phase of projects.
  • Provide excellent customer service and professionalism to clients and internal departments.
  • Assist with coordination of developers to ensure proper configuration of software solutions and testing team to ensure complete testing of software solutions.
  • Accountable for simultaneous, multiple small/medium product solution implementation projects.
  • Support and influence incremental business opportunities at new and existing customers and/or partners and effectively communicate to Sales and Management.

Requirements:
  • Bachelor's degree from an accredited college or university or equivalent experience.
  • A minimum of five years' experience working directly with customers on needs analysis and implementing software applications or related IT projects.
  • Ability to read, analyze, and interpret general business documents, technical procedures, and customer reference materials.
  • Ability to write reports, training materials, and procedure manuals.
  • Competency with Salesforce, Office 365, and Jira.
  • Excellent typing skills, strong grammar, and spelling abilities.
  • Attention to detail, and knowledge of basic operational hygiene.
  • Status reporting.
  • Conduct actions with integrity and accountability.
  • Working knowledge of UNIX/AIX and SQL.
  • Ability to travel up to 50% including domestic and international travel.

Estimated Salary: $120,000 - $150,000 per annum

Company Culture: At Aeries Technology, we believe in fostering a culture of ownership, accountability, and teamwork. We value the collective strength of our team and understand that our success results from our collaborative efforts.

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