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{"title": "Quality Leader", "description": "Job Summary

Crane Payment Innovations is seeking a Quality Leader to join our team. As a Quality Leader, you will be responsible for ensuring the quality of our products and services, and for leading our quality improvement initiatives.

Key Responsibilities
  • Manage channel-related customer complaints through the Salesforce system
  • Lead the problem-solving process, coordinate meetings for root cause analysis and definition/closure of corrective actions throughout the supply chain
  • Generate, analyze, and communicate OOB results and customer complaints
  • Integration of new products into production, control of concessions, manage compliance with quality objectives in its business unit, and propose improvement strategies
  • Administration and development of your work team through Human Resources processes
  • Be backup for the Quality Manager/VSM
  • Collaborate in defining and monitoring the Quality strategy, as well as defining metrics and monitoring VS quality
  • Participate in daily gemba meetings
  • Lead 6 Sigma projects
  • Prepare weekly reports for the quality manager and VSM related to Quality
  • Participate in kaizen events
  • Approve concessions as VS Owner
  • Prepare month-end reports (Quality - Plant) (COPQ, SADR, OOB)
  • Manage materials return process from Distribution Centers
  • Lead productivity projects
  • Conduct quality induction
  • Utilize core tools
Requirements
  • Bachelor's degree in Industrial, Mechanical, Electronic, Mechatronic Engineering or equivalent
  • English level: Advanced
  • Experience in: Desirable: 5 years in applying problem-solving methodologies
  • Desirable: 3 years in system audits
", "lang_code": "en-US"}