Technical Support Specialist

hace 7 días


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled Technical Support Specialist to join our Kindle Ingestion and Expansion (KIX) team. As a key member of our team, you will be responsible for providing top-notch support to our customers, troubleshooting complex technical issues, and collaborating with cross-functional teams to drive business growth.

Key Responsibilities
  • Provide exceptional support to customers, including extensive troubleshooting and issue resolution.
  • Work on operations and maintenance driven coding projects, primarily in Python, Perl, or shell scripts, web technologies, with the potential for Java based projects.
  • Support software deployment in staging and production environments.
  • Develop tools to aid operations and maintenance.
  • Report system and support status.
  • Own one or more digital products or components.
  • Coordinate customer notifications and workflow.
About Our Team

We are a dynamic and inclusive team that values diversity, equity, and inclusion. We believe in fostering a culture of learning, growth, and collaboration. Our team is dedicated to supporting new members and providing opportunities for career growth and development.

What We Offer
  • A dynamic and inclusive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A comprehensive training program.
Requirements
  • 2+ years of software development or technical support experience.
  • Experience troubleshooting and debugging technical systems.
  • Experience in Unix.
  • Experience scripting in modern programming languages.


  • Ciudad de México, Ciudad de México TalentWorldGroup A tiempo completo

    {"h1": "Technical Support Specialist", "p": "At TalentWorldGroup, we are seeking a highly skilled Technical Support Specialist to join our team of experts in providing top-notch technical support to our clients. As a Technical Support Specialist, you will be responsible for providing operational assistance to customers over the phone, coordinating the...


  • Ciudad de México, Ciudad de México Beumer Group A tiempo completo

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Beumer Group. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in North America, Mexico, and Central America regions.Key Responsibilities:Provide technical support to clients via...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    {"h1": "Technical Support Specialist at Lenovo", "p": "We are Lenovo, a global technology powerhouse, and we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, including troubleshooting hardware and software...


  • Ciudad de México, Ciudad de México FIS Global A tiempo completo

    Job SummaryWe are seeking a highly experienced Technical Support Specialist to join our team at FIS Global. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers.Key ResponsibilitiesRespond to complex technical issues and provide timely resolutions to ensure customer satisfaction.Collaborate...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Nuvit Service. As a Technical Support Specialist, you will be responsible for providing enterprise-level assistance to our customers, diagnosing and resolving software and hardware issues, and helping our customers install applications and...


  • Ciudad de México, Ciudad de México Datadog A tiempo completo

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...


  • Ciudad de México, Ciudad de México Wipro A tiempo completo

    Job Summary:We are seeking a highly skilled and multilingual Technical Support Specialist to join our TIS Service Desk team at Wipro. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, troubleshooting hardware and software issues, and ensuring seamless customer experience.Key...


  • Ciudad de México, Ciudad de México Audible A tiempo completo

    About This RoleAudible is seeking a highly motivated and customer-focused Technical Support Specialist to join our growing team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and collaborating with development teams to improve our services.Key...


  • Ciudad de México, Ciudad de México TalentWorldGroup A tiempo completo

    {"title": "Technical Support Specialist", "content": "Join TalentWorldGroup as a Technical Support SpecialistAt TalentWorldGroup, we are revolutionizing the contact center industry with our innovative approach to home-based working. As a Technical Support Specialist, you will be part of our team that provides exceptional customer service to our clients.Key...


  • Ciudad de México, Ciudad de México CloudFlare A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Cloudflare. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, troubleshooting complex technical issues, and collaborating with cross-functional teams to resolve customer inquiries.Key...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Job Summary:Lenovo is seeking a highly skilled Technical Support Specialist to join our Managed Service Desk team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to Lenovo's enterprise customers in Latin America.Key Responsibilities:Provide technical support to Lenovo's customers, including...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Job DescriptionJob Title: Managed Service Desk EngineerJob Summary:We are seeking a highly skilled Technical Support Specialist to join our Lenovo Managed Service Desk team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to Lenovo's enterprise customers in Latin America. You will assist customers in...


  • Ciudad de México, Ciudad de México Datadog A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our platform.Key ResponsibilitiesTechnical Support: Engage with customers via multiple channels to identify...


  • Ciudad de México, Ciudad de México LMX Lexmark Mexico, Br. of LIDMI A tiempo completo

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at LMX Lexmark Mexico, Br. of LIDMI. As a Technical Support Specialist, you will be responsible for providing technical support to our field engineers, technicians, and product support teams who are diagnosing, troubleshooting, repairing, and debugging complex...


  • Ciudad de México, Ciudad de México Datadog A tiempo completo

    {"title": "Technical Support Specialist", "content": "Role OverviewAt Datadog, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our Technical Solutions team, you'll play a critical role in delivering exceptional customer experiences and driving the growth of our business.Key ResponsibilitiesEngage with customers...


  • Ciudad de México, Ciudad de México Ecolab A tiempo completo

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our equipment and systems.Key Responsibilities:Provide technical support to customers via phone, email, and on-site...


  • Ciudad de México, Ciudad de México FIS A tiempo completo

    Job SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers and users where the product is highly technical or sophisticated in nature.Key ResponsibilitiesRespond to situations where first-line product support has failed...


  • Ciudad de México, Ciudad de México Datadog, A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our platform.Key ResponsibilitiesEngage with customers via multiple channels (ticketing system, live chat,...


  • Ciudad de México, Ciudad de México Wipro Limited A tiempo completo

    Job Summary:We are seeking a highly skilled and multilingual Technical Support Specialist to join our team at Wipro Limited. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for desktops and laptops,...


  • Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo

    About This RoleServicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a highly skilled and motivated Technical Support Specialist to join our growing team. As a Technical Support Specialist, you will play a critical role in providing exceptional support to our customers, ensuring their satisfaction and loyalty to our company.Key...