ServiceNow ITOM Implementation Specialist

hace 2 semanas


Monterrey, Nuevo León, México Infosys Mexico A tiempo completo

Infosys Mexico is seeking a highly skilled ServiceNow ITOM Developer to join our team.

About the Job

We are looking for an experienced professional with a proven track record in designing and implementing complex ServiceNow deployments aligned to industry best practices. The successful candidate will have a strong understanding of functional and technical requirements, as well as experience working with architecture, platforms, applications, and infrastructure teams.

Key Responsibilities
  • Design and implement CMDB solutions for enterprise clients
  • Utilize industry leading discovery tools to gather information on IT infra components and properties
  • Develop business service mapping solutions for large and complex environments
  • Work closely with stakeholders to identify risks and issues related to application and infrastructure service mapping needs
  • Configure event management alert settings in Service Mapping
Requirements
  • Minimum 5 years of experience in Discovery, Service Mapping, and CMDB build with hands-on experience in small and large implementations
  • Good understanding of architecture and infrastructure concepts, as well as ITIL implementation
  • Certified System Administrator and Certified Implementation Specialist (ITOM) certifications preferred
What We Offer

We offer a competitive salary, benefits package, and opportunities for professional growth and development. The successful candidate will be able to work in a hybrid work mode, with a minimum of 60% presence in the office every week.

The estimated salary for this position is $80,000 - $110,000 per year, depending on location and experience.



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