ServiceNow ITOM Implementation Specialist
hace 2 semanas
Infosys Mexico is seeking a highly skilled ServiceNow ITOM Developer to join our team.
About the JobWe are looking for an experienced professional with a proven track record in designing and implementing complex ServiceNow deployments aligned to industry best practices. The successful candidate will have a strong understanding of functional and technical requirements, as well as experience working with architecture, platforms, applications, and infrastructure teams.
Key Responsibilities- Design and implement CMDB solutions for enterprise clients
- Utilize industry leading discovery tools to gather information on IT infra components and properties
- Develop business service mapping solutions for large and complex environments
- Work closely with stakeholders to identify risks and issues related to application and infrastructure service mapping needs
- Configure event management alert settings in Service Mapping
- Minimum 5 years of experience in Discovery, Service Mapping, and CMDB build with hands-on experience in small and large implementations
- Good understanding of architecture and infrastructure concepts, as well as ITIL implementation
- Certified System Administrator and Certified Implementation Specialist (ITOM) certifications preferred
We offer a competitive salary, benefits package, and opportunities for professional growth and development. The successful candidate will be able to work in a hybrid work mode, with a minimum of 60% presence in the office every week.
The estimated salary for this position is $80,000 - $110,000 per year, depending on location and experience.
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