TaxDome Account Strategist

We are seeking a Key Account Manager to join our team at TaxDome, a leading practice management platform for accounting firms in the US. As a Key Account Manager, you will be responsible for building strong relationships with our strategic customers.

About the Role:

You will be communicating with accountants about their business processes and helping them see the value in our software, which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting or even be good at math.

About the Team:

We are a US-based SAAS firm targeting the accounting industry. Our team is 200+ people (in over 40 countries) and is built on the principle of self-management. You will be working closely with the chief revenue officer (along with the sales team) in a collaborative work environment.

What We Offer:

We have over 5,000 positive reviews online and a bonus program that rewards exceptional performance tied to revenue milestones. As you meet and exceed predetermined revenue targets, you will earn a bonus in addition to your base salary. This incentivized bonus structure provides a unique opportunity to significantly increase your earnings based on your sales achievements.

Responsibilities:

• Develop and maintain strong, trust-based relationships with key clients within TaxDome's portfolio, understanding their unique needs.
• Identify opportunities for upselling additional TaxDome services or features to existing clients, driving revenue growth while ensuring client satisfaction.
• Ensure the client's adequate onboarding, utilizing the software to its maximum capabilities, and that the entire staff is fully engaged and proficient in its usage.
• Effectively communicate TaxDome's platform features, updates, and best practices to clients, ensuring they maximize the benefits of our software.
• Gather client feedback on TaxDome's platform and services, and collaborate with the product development team to drive continuous improvement based on client needs.
• Ensure that client contracts and agreements are accurately maintained, renewals are managed effectively, and that clients remain in compliance with tax and accounting regulations while using TaxDome's solutions.

Requirements:

• Fluent in English; other languages a plus.
• 2+ years sales or 5+ customer success experience.
• 1+ years of SaaS sales experience.
• Proven experience as a key account manager.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.

Work Format: full-time, EST

Salary Range: Compensation: 20-30k+ per year, depending on experience.