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Salesforce Team Lead
hace 2 meses
We are seeking a highly skilled Salesforce Team Lead to join our team at Jade Global. As a key member of our organization, you will be responsible for leading our Salesforce initiatives and driving business growth through innovative solutions.
Key Responsibilities- Proactively lead the setup and configuration of omnichannel and live chat solutions.
- Collaborate with cross-functional teams to design and implement Salesforce communities, ensuring seamless branding and theme integration.
- Develop and maintain expertise in Experience Cloud, Site Builder, and case management, with a strong understanding of data security and external site security.
- Provide technical guidance and recommendations to senior leaders on proposed IT initiatives, ensuring alignment with business goals.
- Work independently to evaluate and make strategic decisions on technology design needs, leveraging business and domain knowledge to drive innovation.
- Proven experience in Salesforce customization and implementation.
- Strong analytical skills, with the ability to measure project success and drive thought leadership.
- Excellent communication and collaboration skills, with the ability to connect with business users and translate technical requirements into business plans.
- Deep knowledge of Experience Cloud and software development methodologies, with a preference for Hybrid Agile, Agile, and Scrum of Scrums.
We are a world-class organization that offers outstanding opportunities for talented individuals. We invest in our employees' personal and professional well-being, providing a supportive environment that fosters growth and success. Join us in our mission to deliver exceptional client experiences and drive business success.
