Operational Support Specialist

hace 7 días


Xico, México Citi A tiempo completo
Job Summary

The Ops Support Specialist 4 is an entry-level position providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and account opening. This role serves as a liaison between operations staff, relationship managers, project managers, custodians, and clients, offering day-to-day operations support to align with Citi's operations support infrastructure and processes.

Responsibilities
  • Complete complex assignments and resolve problems requiring in-depth investigation or research by following established procedures.
  • Conduct basic analysis and research, as well as workflow management.
  • Support various products and services, communicating pertinent information to senior managers and supporting activities to mitigate organizational loss or impact, as needed.
Qualifications
  • 1-3 years of relevant experience.
  • Experience working in a business office or operational environment.
  • Proficient computer and math skills with a focus on complex databases and spreadsheets.
  • Demonstrates technical and administrative expertise, attention to detail, and knowledge of policies and procedures of a basic work area.
Education
  • High School diploma or equivalent.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citizenship or work authorization in the country of employment is required. Citi is an equal opportunity and affirmative action employer.



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