Service Operations Manager
hace 5 días
At Revolution, we're looking for a highly skilled Service Operations Manager to join our team in Leon, Guanajuato.
The ideal candidate will have a proven track record of success in direct sales and customer service, with experience in the automotive industry and operational software platforms like SAT. They will also have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.
As a Service Operations Manager, you will be responsible for planning, coordinating, and overseeing the operations of our dealer service centers, increasing the functionality of services and repairs. You will also be expected to properly plan and implement the tools, equipment, and staffing necessary for each customer and manage all sales activities necessary for the success of the assigned territory.
Key responsibilities include:
- OBTAINING, MAINTAINING, AND GROWING YOUR CUSTOMER BASE WITHIN A DEFINED TERRITORY
- MEETING AND EXCEEDING MONTHLY SALES AND SERVICE GOALS FOR YOUR AREAS
- VERIFYING AND CONFIRMING THAT AUTHORIZED SERVICE CENTERS COMPLY WITH THE BRAND SERVICE MODEL
- CERTIFYING THAT DEALER SERVICE CENTER STAFF ARE PROPERLY UTILIZING THE INTERNAL SYSTEM
We offer a competitive salary range of $25,000 - $32,000 per month, based on experience and performance. If you're passionate about delivering exceptional customer service and driving business results, we encourage you to apply.
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