Digital Community Ambassador

hace 4 días


Ciudad de México, Ciudad de México The Insiders A tiempo completo
About the Role

We are seeking a skilled Community Engagement Specialist to join our team as a Digital Community Ambassador. This dynamic role involves driving engagement and growth for our community of Insiders across Europe.

In this position, you will be responsible for crafting and publishing content on our blog and social media channels to promote word of mouth campaigns. You will also communicate with our community through email, blog posts, and social media platforms.

Key Responsibilities
  • Develop and implement strategies to increase community engagement and grow our Insider database.
  • Collaborate with our Campaign Operations and Client Success Managers to ensure community requirements are met in campaign briefs.
  • Analyze questionnaire results to enhance digital reach and engagement for our company and clients/brands.
  • Build a knowledge-sharing network globally to drive community engagement and strengthen peers through analysis and initiatives.
  • Work with internal and external SMEs to target actions and grow our Insiders' database.
Requirements

To succeed in this role, you will need:

  • Excellent social skills with nearly native written and verbal English.
  • A strong understanding of online communities and social media.
  • A service-focused mindset with a constant eye on improving users' experiences of brands/products.
  • Self-starting abilities with strong organization skills, reliability, and ability to work independently.
  • Knowledge of AI tools and platforms.
  • AI communication skills.
  • Adaptability and calmness in managing multiple campaigns.
  • IT literacy and comfort using multiple systems.
  • Experience with Facebook Ad Manager, Google Analytics, and community management software like Zendesk.
What We Offer

We provide a young, dynamic, and international environment where you can work closely with renowned brands and clients. You'll also enjoy an attractive and competitive salary depending on your expertise and contract type.

If you think you have what it takes to succeed in this role but may not meet all the requirements, we encourage you to apply.


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