Global Logistics Customer Advocate

hace 2 días


Santiago de Querétaro, Querétaro de Arteaga, México FedEx A tiempo completo
Job Overview

This role involves providing exceptional customer service to selected clients, ensuring prompt resolution of their shipping needs and issues. As a key liaison between sales, customers, brokers, shippers/recipients, origin stations/ramps, regulatory agencies, and FedEx companies, you will coordinate activities to guarantee the delivery of shipments. Your expertise in international transportation, freight forwarding, dangerous goods, and brokerage services will be invaluable in resolving customer problems and ensuring accurate paperwork completion.



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