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Technical Solutions Consultant
hace 2 meses
**About Us**
Micro Focus (now OpenText) is a leading enterprise software provider, delivering mission-critical technology and supporting services to thousands of customers worldwide. Our solutions help businesses manage core IT elements, enabling them to run and transform simultaneously.
**Job Summary**
We are seeking a highly skilled Technical Solutions Consultant to provide technology consulting in the field of Service Management Automation to external customers and internal project teams. As a trusted advisor, you will shape the technical direction and strategies within the organization and for external customers.
**Key Responsibilities**
• Provide technical support and leadership in the creation and delivery of technology solutions, including systems configurations, troubleshooting, monitoring, and testing.
• Contribute to the company's solutions portfolio by sharing technical knowledge and methodologies gained from customer projects.
• Develop effective customer relationships to ensure satisfaction by maintaining knowledge of leading-edge technologies and industry/market domain expertise.
• Deliver assigned tasks within the project delivery cycle, understanding multiple company technologies to provide technical systems management support or deliver detailed technical designs.
• Work under the supervision of the technical lead and with customer-nominated representatives to accomplish assigned tasks.
• Participate as part of a team, maintaining good relationships with team members and customers.
• Engage in chosen technical communities or professions, regularly attending events of interest.
**Requirements**
• 1-3 years of technical experience and an Associate of Arts/Science or equivalent degree in computer science or a related field, or 1 additional year of relevant technical experience (2-4 years in total).
• Technical knowledge to assist with the completion of specific deliverables.
• Ability to communicate concepts with team members and peers.
• Ability to produce basic documentation to required standards.
• Demonstrated understanding of assigned discipline or technical area.
**Equal Opportunity Employer**
Micro Focus (now OpenText) is proud to be an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates without discrimination based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship, or any other legally protected status.
