Senior Business Analyst

hace 4 semanas


Yucatán, México Nestle Operational Services Worldwide Sa A tiempo completo

About Nestlé Operational Services Worldwide Sa

We are a global team of IT professionals from diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition, and wellness company in the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers, and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

Key Responsibilities:

  • Ensure that the Product/Product Group Managers and Business Relationship Manager are supported in the development of the strategy through incremental improvement of the product.
  • Secure that program development, logic, process flows, and specifications are analyzed, documented, and tested.
  • Ensure the training materials for the Product Group area are documented.
  • Oversee the delivery of training to the end users, deployment, and support teams.
  • Support the analysis and resolution of solution issues as part of the third-level sustain.
  • Facilitate business scenarios and use cases for the product mix, including product introduction, specification, and the change management required to maximize its adoption/value.
  • Consult with product managers to define the minimum viable product (MVP) that satisfies the business need.
  • Ensure that near-term needs are assessed by using structured interview processes and consumer research methods to understand opportunities and help business establish priorities.
  • Partner with business and IS/IT to elicit, analyze, translate, and document business requirements, pain points, or opportunities into IS/IT requirements.
  • Partner with the BRM and Product Group Manager to facilitate both strategy and innovation planning with business stakeholders.
  • Consult with Product Group teams and propose alternative solutions. Oversee the advisory on options, risks, costs versus benefits, and impact on other business processes and product priorities.

Required Profile:

  • Bachelor's degree in business, information systems, or related discipline, or equivalent; M.B.A. preferred.
  • 8+ years of relevant experience in business analysis in a relevant functional area.
  • Extensive project management experience.
  • Extensive business experience in a relevant function is beneficial.
  • Strong experience working in an Agile/DevOps environment using design thinking methodology.
  • Experience with effective communication at different levels in the organization and in English.
  • Experience working in a global environment and with virtual teams.


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