Senior CX Solution Advisor

hace 3 semanas


Ciudad de México, Ciudad de México SAP A tiempo completo
Job Description

At SAP, we empower individuals to bring out their best. Our company culture is built on collaboration and a shared passion to help the world run better.

We are seeking a Senior CX Solution Advisor to join our team. As a key member of our sales force, you will be responsible for delivering product presentations and demonstrations before and after the sale, including demand generation, maturation of existing opportunities, and support in the adoption and expansion of our solutions to clients.

Your key responsibilities will include:

  • Developing business relationships with the global and local SAP structure.
  • Maintaining links with the SAP CX portfolio and supporting the construction of CX product materials (presentations, scripts, architectures) that drive knowledge in the sales force.
  • Building business architectures that include solutions from other SAP portfolios.
  • Acting as a trusted advisor for internal and external customers.
  • Coaching internal customers on our products and solutions and how to position them with our clients.
  • Maintaining awareness of implementation issues and factoring this knowledge into all activities and materials.

Requirements

  • Bachelor's degree in computer science or equivalent experience.
  • Extensive experience in SAP C4C or SAP Sales & Service or other CRM in the market.
  • Broad experience of pre-sales and supporting large, complex multi-solution architectures.
  • Advanced knowledge on various integration patterns and technologies used by SAP CX.
  • Good communication and interpersonal skills.
  • Ability to build consensus without authority.

About SAP

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our Recruiting Operations Team.



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