Network Security Specialist

hace 3 semanas


Ciudad de México, Ciudad de México Michael Page A tiempo completo

Job Summary

As a Data Communication Customer Support Engineer at Michael Page, you will play a critical role in ensuring network safety by diagnosing and resolving complex technical issues. Your responsibilities will include effective communication with customers, performing preventive maintenance, and addressing complex problems.

Key Responsibilities

  • Diagnose and resolve technical issues to ensure network safety.
  • Communicate with customers to understand and resolve issues.
  • Perform preventive maintenance to prevent network downtime.
  • Address complex problems and provide solutions.

Requirements

  • Knowledge of various network designs and architectures (LAN, WAN, VPN, Cloud Networks).
  • Proficient in networking protocols such as BGP, OSPF, ISIS, VXLAN.
  • Experience in handling and troubleshooting network devices like routers, switches, and firewalls.
  • Familiar with network management systems like U2000/NCE or third-party tools like Orion.
  • Understanding of cloud services and integration, including cloud networking and hybrid cloud scenarios.
  • Excellent problem-solving skills with a logical approach to troubleshooting.
  • Proficient in English and Spanish, with the ability to effectively communicate technical topics.
  • Customer-focused with a solid background in customer interactions.
  • Capable of performing well under pressure.
  • Benefits include major medical insurance, saving fund, food coupons, vacation premium 50%, and life insurance.


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