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H2o Associate Customer Service Rep

hace 3 semanas

Tijuana, México Emprego MX A tiempo completo

Descripción y detalle de las actividades

POSITION RESPONSIBILITIES: Primary responsibilities are design irrigation systems and provide customer support in resolving property design or product technical issues over the telephone during our high season. RESPONSIBILITIES INCLUDE: - Using CAD and other software, design irrigation systems in compliance with local, state or regional codes. - Evaluates customer design requests for irrigation requirements and design intent. - Analyzes and resolves irrigation design problems creatively, accurately and efficiently. - Creates irrigation system designs with mínimal assistance. - Performs routine general administrative tasks like reporting and recording design related information. Data entry information in customer data base. May assist in general tasks within the RBTS group. - Assists with identifying areas of need and proposing appropriate solutions. - Must meet and comply with department and company policies, procedures, objectives and

Experiência y requisitos

MINIMUM QUALIFICATIONS: - Technical education certificate required. - Must have experience using CAD programs; understands technical concepts. - Able to understand written English at an intermediate level. - Basic knowledge of MS Office tools and Adobe Acrobat. - Works well in a team environment; customer Service oriented. - Creatively solves problems; capable of handling various projects or tasks at the same time (multitasker). DESIRED QUALIFICATIONS: - BA/BS Degree in Architecture, Civil Engineering, Agronomy or similar education. - Telephone customer service experience.

Organización

Ensambles Hyson, S.A. de C.V.

Giro

Maquiladora (Export.)

Actividad principal

Manufactura de productos de irrigación.

Número de empleados

1

**Área** Atención a Clientes

**Contrato** Temporal

**Turno** Diurno

**Jornada** Tiempo Completo

**Estudios** Carrera Tecnica

**Sexo** Indistinto