Shift Manager, Worldwide Operations
hace 7 horas
Description
Amazon opened its doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online.
Delivery Station Manager Jr is the support for the completely last mile operations within a delivery station. The role is responsible for managing a +20 hourly team, safety metrics, attrition, payroll, shifts, vacations, overtime and the AMZL OPS metrics; delivery efficiency, number of routes, cost per shipment. In addition, this role gives support in purchasing tools, services and consumables for the station.
The Impacts Of This Position Are
Operational KPIs and cost goals in the strategic plan. The overriding goal is to maximize customer satisfaction and through this long term shareholder value.
Delivery Shift Manager Jr should coach and mentor the PA team (hourly) to ensure that performance objectives are met and building positive employee relations and bench strength for the organization. The successful candidate will continuously improve the efficiency of delivery processes and instill a culture of customer obsession, safety, and best-practice sharing. This role also serves as a thought partner with other internal teams like project team to launch new stations and design new delivery models.
Key job responsibilities
Responsibilities
- Create balance between "Work hard" and "Have fun" with associates under scope
- Ensure the team execution to accomplish the business goals
- Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
- Processes Mapping activities.
- Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
- Follow up the KPIs of operations within the delivery station.
- Actively supports and promotes organization change.
- Dive deep analysis of KPIs
- Support the ACES team, customer service or other upcoming goals.
- Measure drivers' performance, discipline and customer experience service
- Internal audits execution.
- Support and participate in the quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan.
- Implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.
- Implement and develop the delivery stations workflow and metrics according to the standard work and book of processes
Basic Qualifications
- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
- High school diploma
- 1 year of experience
Preferred Qualifications
- Experience analyzing numerical data points
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company
- Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Job ID: A3141946
-
Shift Manager, Worldwide Operations
hace 6 horas
Tijuana, Baja California, México Amazon A tiempo completoAmazon opened its doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online.Delivery Station Manager Jr is the support for the completely last mile operations within a delivery station. The role is responsible for managing a +20 hourly team, safety metrics,...
-
Shift Manager, Worldwide Operations
hace 7 horas
Tijuana, Baja California, México Amazon A tiempo completoAmazon opened its doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online.Delivery Station Manager Jr is the support for the completely last mile operations within a delivery station. The role is responsible for managing a +20 hourly team, safety metrics,...
-
International Operations Agent I
hace 7 horas
Tijuana, Baja California, México AIT Worldwide Logistics A tiempo completoAIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and...
-
Tijuana, Baja California, México Panasonic Avionics Corporation A tiempo completoCompany DescriptionPanasonic Avionics Corporation has been a global leader in inflight entertainment and communications (IFEC) solutions for over 40 years. We partner with over 300 airlines to deliver innovative and customized technology that meets their specific operational and business needs. Our state-of-the-art solutions provide over 2.7 billion...
-
OPERATIONS- Facility Manager Operations
hace 5 horas
Tijuana, Baja California, México Sherwin-Williams A tiempo completoJob DescriptionFacility Operations Managers ensure the safe, efficient, and effective operations of in our blending facilities. They provide direct management of facility employees and are accountable for fostering a team environment through effective and appropriate communication. They are responsible for maintaining all standards in accordance with safety,...
-
Regional Sales Manager
hace 5 horas
Tijuana, Baja California, México Airswift A tiempo completoAirswift is looking for a Regional Sales Manager to work on a permanent contract in Mexico, with a company in deep cleaning of HRSG, surface preparation and industrial coatings, serving the power generation and industrial markets worldwide.The client is looking for someone with experience in the power sector, preferably with a background in thermal...
-
Mgr-Operations
hace 5 horas
Tijuana, Baja California, México Marriott A tiempo completoJOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the...
-
Import Export Manager
hace 7 horas
Tijuana, Baja California, México NAPS Careers A tiempo completoCompany DescriptionNorth American Production Sharing (NAPS) specializes in helping international and U.S.-based manufacturing operations expand to Mexico. NAPS has built a solid reputation as a leading provider of administrative compliance management services. With extensive experience, we support factory expansions across key regions in Mexico, offering a...
-
Production Manager-Medical Devices
hace 6 horas
Tijuana, Baja California, México The QualiFind Group A tiempo completoPOSITION SUMMARYThe Production Manager will oversee the daily manufacturing operations of legacy product lines for a medical device manufacturer. Based in Tijuana, this individual will manage a team of five Production Supervisors and ensure consistent adherence to safety, quality, delivery, and cost standards. The Production Manager will play a key role in...
-
Engineering Manager
hace 6 horas
Tijuana, Baja California, México Jabil A tiempo completoSummaryThe ME/IE Manager is the "site technology leader" of Jabil's manufacturing processes and systems, which is designed to deliver superior performance and operational efficiency. The ME/IE Manager supports Operation's business development effort with current and potential customers, and development / implementation of both site a global ME/IE strategies....
