Data & Insights Intern

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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If you are passionate about data, business, and problem-solving, DiDi invites you to join the Safety & Quality team for Spanish-Speaking Latin America as a Data & Insights Intern.

Our team uses data analysis and business insights to support initiatives that improve how safety is experienced on DiDi's ride-hailing platform. As an intern, you will work in a fast-paced, collaborative environment, supporting regional and global projects while developing your analytical and professional skills.

• Thinking creatively on how to use data to optimize the functioning of different strategies around Safety in the platform, some including AI or ML models, with the goal of generating insights and new ideas to enhance incidents prevention supported by data analysis.
• Helping to develop and execute a comprehensive projects of user's perception for all Spanish Speaking Countries, obtaining the buy-in of all relevant stakeholders including managers, business, and marketing teams.
• Using data to build meaningful insights and understanding of our incidents prevention processes, as well as to understand users' experience and identify areas for improvement.
• Working cross-functionally and globally with other teams across Operations, Product, Marketing, Legal, and others.
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• Enrolled in Engineering, Business, Economics, Computer science or any related bachelor's degree.
• Basic knowledge of SQL.
• Intermediate level of programming in one or more languages, e.g., Python/ R.
• Problem-solving skills and are skilled in data analytics that lead to data-driven decision making.
• Curiosity to learn, ask questions, and understand the "why" behind the data.
• Ability to work in a cross-functional and multicultural environment.
• A growth mindset, sense of responsibility, and interest in personal development.
• Mission-driven entrepreneurship and strong team spirit
• Fluency in English and Spanish.
• Familiarity with data visualization tools (e.g., Tableau, Power BI, Looker).

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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