operations manager

hace 2 semanas

Monterrey N L, México REGO A tiempo completo
THE COMPANY IN A FEW WORDS

To ensure the efficient, safe, and profitable operation of all branches through comprehensive management of personnel, operations, security, logistics, maintenance, and purchasing. To guarantee compliance with performance indicators and regulations, and a positive customer experience.

JOB DESCRIPTION
  • Oversee the daily operation of all branches, both local and foreign.
  • Ensure adequate staffing at each branch.
  • Perform recruitment, hiring, training and supervision of operational staff.
  • Manage cash handling and ensure compliance with objectives and indicators.
  • Coordinate preventive and corrective maintenance activities for facilities and equipment.
  • Follow up on security reports and implement preventive and corrective measures.
  • Supervise the operation and maintenance of monitoring systems, alarms, and security tools.
  • Manage suppliers of cases, systems, alarms, supplies and services necessary for the operation.
  • Manage the warehouse of cases and supplies, ensuring logistics, inventories and distribution.
  • Make indirect purchases for branches and corporate offices (operational and security supplies).
  • Legally represent the company in conciliation, Profeco and civil protection.
  • Manage rental contracts, staff terminations, theft reports, and legal follow-up.
  • Coordinate procedures with authorities and services: water, electricity, internet, fines and vehicle control.
  • Ensure compliance with government and safety regulations in all branches.
  • Find new commercial premises and manage the logistics of opening (layout, suppliers, equipment and services).
  • Implement and monitor strategies to increase sales in branches.
  • Monitor the proper functioning and maintenance of security measures.
  • Support in the organization of corporate events.
  • Maintain availability to travel and serve foreign branches.
  • Leading teams with frustration management, decision making, and a focus on results.
THE PROFILE WE ARE LOOKING FOR
  • Bachelor's degree in Administration, Business, Industrial Engineering or related field.
  • 3 to 5 years of experience in branch operations.
  • Experience in supervision and management of personnel.
  • Cash handling and control.
  • Experience in logistics, maintenance, and purchasing.
  • Knowledge of security, monitoring and alarm systems.
  • Experience in inventory and warehouse management.
  • Basic knowledge of legal procedures and dealings with authorities (Profeco, civil protection, rental contracts).
  • Management of indicators and achievement of objectives.
  • Intermediate level Excel and Office suite.
  • Valid driver's license.
  • Availability to travel.
  • Leadership, negotiation, and communication skills.
  • Frustration management and decision making.

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