Customer Service Chemist at C&T

As a Customer Service Chemist at C&T, you will be responsible for developing and adjusting paint or pigment formulations to achieve a specific and consistent color, whether for mass production or to meet customer requests, using knowledge of colorimetry, laboratory equipment, and quality control, ensuring color accuracy and stability on various substrates.

You will report to S&T Customer Support Supervisor.

Key Responsibilities

• Color Matching and Formulation: Develop paint color formulations to meet market color requirements and support product sales goals.

• Quality Control: Conduct color analysis, testing, and visual or spectrophotometric evaluations to ensure compliance with global, regional, and local customer standards.

• Laboratory Operations: Calibrate laboratory equipment, including spectrophotometers, colorimeters, mixers, automatic applicators, and ovens. Prepare liquid and applied physical samples.

• Production Support: Provide technical support during batch production to ensure color consistency and adherence to approved specifications throughout the manufacturing process.

• Materials Management: Manage laboratory materials by requesting, storing, controlling, and ensuring usage of raw materials required for color formulation activities.

• Customer Technical Support (Optional): Offer technical assistance to internal and external customers regarding color formulations, application recommendations, and resolution of quality complaints or claims.

• Documentation and Reporting: Prepare and maintain monthly technical reports, laboratory logs, formulation records, and material inventory documentation.

• Health, Safety, and Environment (HSE): Comply with and follow all company-defined industrial safety policies, procedures, and guidelines.

Qualifications

• Bachelor's degree in Chemical Engineering or related field

• Solid knowledge of color theory and practical use of spectrophotometers.

• 1+ years of experience handling chemical and color formulations, including colorants and paints.

• Proficiency in Microsoft Office and experience using management or ERP systems.

• Experience establishing procedures to ensure client satisfaction, teamwork orientation.

• Experience with color matching within industrial environments such as paints, plastics, or inks.

• Upper-intermediate to advanced English level.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email

PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.