Onsite Operations Team Lead

hace 4 días

Ciudad de México, Ciudad de México FeverUp A tiempo completo $1,700,000 - $2,080,000 al año
ABOUT THE ROLE

We are looking for an Onsite Operations Team Lead who loves to improve efficiency in everything and always finds a way to get things done
As part of the Operations team, you will play a key role in ensuring that our events run smoothly from planning to closure, leading a team and making sure that every operational detail is under control.
You will be responsible for:
  • Designing and coordinating the operational plan for events, ensuring all requirements are covered (access control, staff allocation, cashless systems, kiosks, etc.).
  • Leading the onsite execution, making sure that setup, live operations, and closure happen seamlessly and according to standards.
  • Supervising the event closure process, including reconciliations, incident reporting, and improvement feedback.
  • Ensuring the team is aligned, motivated, and executing effectively under your leadership.
This role is highly hands-on and requires someone organized, structured, and capable of leading a team in high-paced and dynamic environments. You will also interact with other departments such as Sales, Originals, and Marketing, ensuring that operations are aligned with business goals.From day 1, you will be leading events and managing a team onsite, always with the support of your peers and managers, making a direct impact on our operations and customer experience.

ABOUT YOU:
  • You have a Bachelor's degree in Engineering, Business Administration, Data Analytics or related fields.
  • You have at least +2/3 years of relevant experience (e.g., consulting, operations or tech related)
  • You embrace change and you create it We are a fast-growing company and we want you to help us to adapt to these changes.
  • You can speak different languages. Spanish and English are our main languages, so we expect you to be able to speak both of them :)
  • You have excellent interpersonal and communication skills.
  • You can manage teams in a structured way
  • You have a strong analytical mind.

BENEFITS & PERKS

  • Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Work in the heart of the city, with possible travel across our markets
  • Responsibility from day one and professional and personal growth
  • Great work environment with a fun, international team of talented people to work with
  • Health insurance
  • Fondo de Ahorro
  • Gympass membership 
  • 20 days annual leave

#LI-Hybrid 

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