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Cybersecurity Awareness Analyst

hace 3 semanas

Guadalajara, Jalisco, México Finastra Technology A tiempo completo
Who are we?


At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

We are evolving the Human Risk Management program, and this role is central to that transformation. As a Cybersecurity Awareness Analyst, you will ensure the smooth execution of phishing simulations, manage awareness platforms, and support initiatives that strengthen security culture across the organization.

This is a hands-on role with a clear trajectory: while your initial focus will be operational excellence, you'll have opportunities to leverage data-driven insights, influence improvements, and contribute creative ideas for future awareness strategies. This role reports to the Head of Cybersecurity Strategy & Operations, with day-to-day guidance from the HRM Program Lead. You'll collaborate closely with cybersecurity leadership on high-impact initiatives and have opportunities to expand your influence as the Human Risk Management program matures.  If you're passionate about reducing human risk and shaping a culture of security, this is your chance to make a meaningful impact.

Key Responsibilities

  • Execute phishing attack simulations, track and report metrics to leadership

  • Manage the Security Awareness Training platform

  • Handle user inquiries and escalations, particularly repeat phishing failures

  • Support awareness campaigns such as newsletters, posters, and internal events

  • Assist with compliance reporting and audit preparation

  • Research and recommend engaging security awareness content

  • Utilize program data to identify trends and recommend improvements to reduce human risk

Required Qualifications

  • 2–4 years of experience in training administration or cybersecurity operations

  • Strong organizational skills and ability to manage multiple priorities

  • Ability to think like an attacker to design realistic phishing scenarios

  • Solid written, verbal, and presentation / communication skills

Preferred Qualifications

  • Proficiency in the M365 ecosystem, including tools such as Power BI, Power Automate, and Power Apps, with the ability to apply them for reporting and process automation

  • Certifications such as SSAP, CISSP, CISM, Security+, or SANS Security Awareness credentials, demonstrating commitment to advancing in cybersecurity and human risk management

  • Hands-on experience with phishing or HRM platforms showing readiness to optimize and innovate program delivery

  • Experience developing security awareness or training materials, indicating the ability to contribute to creative and impactful learning initiatives


We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       ESG: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, , , , ).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.


*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra