Client Success Consultant

Client Success Consultant

Please apply using your English CV

Are you passionate about building meaningful client relationships while delivering ground-breaking insights? Do you thrive in dynamic environments where your expertise can truly impact business strategies and workforce decisions? If so, we have an outstanding opportunity waiting for you

This full-time hybrid position is based in our Mexico City office, with flexible work options available after initial training. The role supports multiple business areas and a phenomenal opportunity to join a collaborative and high-performing team in our Global Capability Center.

What the day will look like

This role is at the forefront of global compensation intelligence—partnering directly with a diverse portfolio of clients to guide, inform and elevate their compensation programs. As their trusted advisors, client success managers help them navigate our industry-leading compensation database, uncover actionable data and use our sophisticated methodologies and platform. In a world where industries are evolving rapidly and the competition for talent is fierce, your work will empower organizations to attract, retain and inspire top performers.

• Become a compensation data authority: Dive into sophisticated datasets using Excel and our innovative internal tools, redefining information into actionable insights and solutions for clients.
• Build lasting client relationships: Engage with clients regularly to ensure seamless data submissions and deliver outstanding support. You'll be the go-to resource whenever they need guidance.
• Lead strategic projects: Collaborate on job matching and benchmarking initiatives, helping clients align their compensation with market standards and drive business success.
• Expand your influence: Partner with colleagues from across the organization, gaining exposure to teams of all levels and unlocking new learning opportunities along the way.
• Champion innovation: Advocate for our products and services, positioning yourself as a catalyst for client growth and a key contributor to our brand's reputation.

How this opportunity is different

Develop your analytical and client-facing skills alongside industry leaders, with ample opportunities for advancement and cross-team collaboration. Your work will directly shape client outcomes and company success while building a network of relationships across diverse teams.

Skills and experience that will lead to success

In our ever-evolving compensation landscape, adaptability is more than a skill—it's an attitude. Our colleagues use a range of formulas within MS Excel to a proficient level and are comfortable analyzing and communicating data insights to clients in a clear and concise manner. They function as a team and embrace change -- we're constant evolving -- and are eager to grow alongside our organization. A few additional skills:

• Understanding the importance of client experience is key to the success of this role.
• English level proficiency B2 or higher

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email 

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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