Guest Experience

hace 7 días


San Pedro Garza García N L, México DUMBO PIZZA A tiempo completo

En Dumbo Pizza buscamos a una persona que entienda que una gran pizza se disfruta mucho más cuando la experiencia es igual de buena.

Este puesto está enfocado 100% en el cliente y su experiencia dentro del restaurante. No es cocina, no es caja y no es gerencial: es ser la cara, la voz y el apoyo del cliente durante su visita.

Responsabilidades

  • Recibir y despedir a los clientes de manera cordial y profesional
  • Asegurar que cada mesa tenga una experiencia positiva durante su visita
  • Detectar inconformidades, tiempos largos o errores y resolverlos en el momento
  • Manejar quejas con empatía y actitud de solución
  • Apoyar al equipo de meseros en momentos de alta demanda
  • Cuidar el ambiente del lugar (orden, limpieza visual y percepción general)
  • Promover comentarios y reseñas positivas de clientes satisfechos

Requisitos

  • Experiencia previa en atención al cliente, host/hostess o restaurante
  • Excelente comunicación y trato con las personas
  • Actitud positiva, empática y resolutiva
  • Capacidad para trabajar bajo presión
  • Buena presentación personal
  • Disponibilidad de horario

Ofrecemos

  • Sueldo competitivo
  • Excelente ambiente laboral
  • Comida durante turno
  • Capacitación constante
  • Oportunidad de crecimiento dentro del restaurante

Zona: San Pedro Garza García

Postúlate por Indeed

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $14, $18,000.00 a la semana

Beneficios:

  • Uniformes gratuitos

Lugar de trabajo: Empleo presencial


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