Logistics Coordinator

hace 6 días

Monterrey N L, México WWEX Group A tiempo completo

PURPOSE

The Logistics Coordinator will have strong problem-solving capabilities skills, ensuring all freight is delivered/picked-up on time with a focus on sustaining steady and first-class service to GlobalTranz's client network. Given this role supports many teams including Customer Success, Enterprise Growth, Carrier Sales, Direct Sales, and Customer Sales, the Logistics Coordinator will be responsible for ensuring that GlobalTranz's customers receive timely service information from pickup to delivery by working with our network of carriers.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Deliver multi-level operational support for GlobalTranz's client shipments and transportation through tracking and tracing activity (inbound/outbound phone calls, texts and e-mails), ensuring on-time delivery and pick-up.
  • Clarify load requirements with carriers, confirming drivers have proper information (pick up & delivery requirements)
  • Constant and clear communications with stakeholders all GlobalTranz's load.
  • Utilize and update tracking methods using GlobalTranz's load management system.
  • Maximize the productivity and workflow of the department by emphasizing load board priorities, efficiencies, and board coverage.
  • Provide support to the OS&D department by gathering detailed information from carriers, customers, and internal representatives to quickly resolve shipment issues.
  • Handle client problems following GlobalTranz's standard operating procedures (SOPs) and escalate to proper business function as needed, maintaining customer satisfaction, and supplying high quality service and work ethic while representing GlobalTranz.
  • Serve as back-up support as needed to other department team members to ensure complete client satisfaction according to GlobalTranz standards.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • Working knowledge of Microsoft Office programs
  • Experience working with telephony technologies.
  • Superior communication skills
  • Basic computer and typing skills.
  • Excellent multitasking and prioritization skills
  • Ability to work in a team environment while delivering independent results.
  • Work with a sense of urgency
  • Punctuality and good attendance
  • Attention to detail.
  • Positive attitude

QUALIFICATIONS:

  • High school diploma or a GED required.
  • Experience in administrative support role preferred.
  • Experience in customer services role preferred.
  • In lieu of degree, combination of education and years of experience will be considered.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work Environment: Job is typically performed in a general office environment.

Physical Requirements

NP Not Present

O Occasional (Up to 25% of time)

F Frequent (26%-74% of time)

C Constant (75% or more of time)

  • Logistics Coordinator

    hace 6 días

    Monterrey, México Redwood Logistics A tiempo completo

    **Logistics Coordinator** Reports To**:Senior Carrier Sales Representative** Location**:Monterrey, Mexico** **Redwood Logistics** is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to create a family of companies that can solve...

  • Logistics Coordinator

    hace 4 días

    Monterrey, México Redwood Logistics A tiempo completo

    **Logistics Coordinator** Reports To**:Senior Carrier Sales Representative** Location**:Monterrey, Mexico** Environment**: Onsite** **Work Schedule**: This position is **full-time** and **onsite Monday through Friday** for an 8 hour shift (6-3, 7-4, or 8-5 local time), but flexibility is available based on coverage. **Who We Are**: **Redwood Logistics**...

  • Client Logistics Coordinator

    hace 2 semanas

    Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Coordinator** Reports To**: Client Logistics Manager** Location**:Monterrey, N.L. **México** Redwood Logistics is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to create a family of companies that can...

  • Logistics Coordinator

    hace 1 semana

    Monterrey, México Redwood Logistics A tiempo completo

    **Logistics Coordinator** Reports To**:Senior Carrier Sales Representative** Location**:Monterrey, N.L. **México** **Redwood Logistics** is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to create a family of companies that...

  • Bilingual Client Logistics Coordinator — Hybrid Role

    hace 2 semanas

    Monterrey, México Redwood Logistics, LLC A tiempo completo

    A logistics and supply chain company in Monterrey is seeking a Client Logistics Coordinator. The role involves providing excellent customer service while managing daily operational functions. Candidates should be bilingual in English and Spanish with strong communication skills. Experience in logistics is preferred, although not required. This full-time...

  • Client Logistics Coordinator

    hace 1 semana

    Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Coordinator** Reports To**:Client Logistics Manager** Location**:Monterrey, N.L. **México** Environment**: Hybrid** **Work Schedule**: This position is **full-time** and **onsite Monday through Friday** for an 8-hour shift (6-3, 7-4, or 8-5 local time), but flexibility is available based on coverage. **Who We Are**: Recognized by...

  • Client Logistics Coordinator

    hace 6 días

    Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Coordinator** Reports To**:Client Logistics Manager** Location**:Monterrey, N.L. **México** Environment**: Hybrid (3 days onsite; 2 remote)** **Work Schedule**: This position is full-time and hybrid (3 days onsite; 2 remote) for an 8-hour shift (6-3, 7-4, or 8-5 local time), but flexibility is available based on coverage. **Who We...

  • Client Logistics Coordinator

    hace 6 días

    Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Coordinator**Reports To**:Client Logistics Manager**Location**:Monterrey, N.L. **México**Environment**: Hybrid****Work Schedule**:This position is **full-time** and **onsite Monday through Friday** for an 8-hour shift (6-3, 7-4, or 8-5 local time), but flexibility is available based on coverage.**Who We Are**:Recognized by Gartner in...

  • Client Logistics Coordinator

    hace 2 semanas

    Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Coordinator** Reports To**:Client Logistics Manager** Location**:Monterrey, N.L.**México** Environment**: Hybrid** **Work Schedule**: This position is **full-time** and **onsite Monday through Friday** for an 8-hour shift (6-3, 7-4, or 8-5 local time), but flexibility is available based on coverage. **Who We Are**: Recognized by...

  • Client Logistics Coordinator

    hace 2 semanas

    Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Coordinator** Reports To**:Client Logistics Manager** Location**:Monterrey, N.L.**México** Environment**: Hybrid (in office Tuesday through Thursday; remote Monday & Friday)** **Work Schedule**: This position is **full-time** and **onsite Monday through Friday** for an 8-hour shift (6-3, 7-4, or 8-5 local time), but flexibility is...