Order Entry Support

hace 1 semana

Aguascalientes, Aguascalientes, México Sensata Technologies, Inc. A tiempo completo

The Order Entry Support is responsible for processing customer orders, providing exceptional customer service, and supporting various departments within the organization.

General Responsibilities

  • Processes customers orders accurately and in a timely manner using the company's order management system
  • Verifies order details, including product codes, quantities, pricing, and shipping information, to ensure accuracy and completeness
  • Communicates with customers via phone, email, or other channels to clarify order details, providing order status updates, and address inquiries or concerns
  • Coordinates with warehouse and logistics teams to ensure timely fulfillment and delivery of orders, and resolves any issues or delays that may arise
  • Assists with problem resolution for order-related issues, such as discrepancies, errors, or returns, by liaising with other departments and providing timely solutions

Experience / Qualifications

  • Relevant work experience or knowledge of the role
  • Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
  • Strong organization, planning and time management skills to achieve results
  • Holds self-accountable to achieving goals and standards
  • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)

SmarterTogether

  • Collaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thing
  • Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
  • As OneSensata, we are working together to make things work together

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