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Quality Management Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Cainiao Group A tiempo completo

Job Responsibilities

  1. System Development:
    Lead the establishment of the end-to-end (E2E) quality management system for the express delivery network and drive the implementation of quality initiatives.
  2. Cross-functional Collaboration:
    Coordinate with quality departments across various stages (e.g., Customs, Sorting, Delivery) to improve overall lead times and service quality.
  3. Data-Driven Optimization:
    Analyze key quality metrics to provide targeted improvement solutions and oversee their execution by the operations team.
  4. Capacity Management:
    Manage delivery resources, including recruitment, cost control (capacity structure and pricing policies), etc.
  5. Special Projects:
    Handle other priority tasks assigned by the General Manager.

Job Requirements

  1. Experience:
    Proven professional experience in the express delivery/logistics industry.
  2. Languages:
    Proficient in English and Chinese as a working language; proficiency in Spanish is a plus.
  3. Travel Qualifications:
    Must possess valid entry credentials for Mexico (e.g., Japanese Visa, US Visa, UK Visa) or a Mexican Residence Card.