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Quality Management Specialist
hace 2 semanas
Job Responsibilities
- System Development:
Lead the establishment of the end-to-end (E2E) quality management system for the express delivery network and drive the implementation of quality initiatives. - Cross-functional Collaboration:
Coordinate with quality departments across various stages (e.g., Customs, Sorting, Delivery) to improve overall lead times and service quality. - Data-Driven Optimization:
Analyze key quality metrics to provide targeted improvement solutions and oversee their execution by the operations team. - Capacity Management:
Manage delivery resources, including recruitment, cost control (capacity structure and pricing policies), etc. - Special Projects:
Handle other priority tasks assigned by the General Manager.
Job Requirements
- Experience:
Proven professional experience in the express delivery/logistics industry. - Languages:
Proficient in English and Chinese as a working language; proficiency in Spanish is a plus. - Travel Qualifications:
Must possess valid entry credentials for Mexico (e.g., Japanese Visa, US Visa, UK Visa) or a Mexican Residence Card.