Business Operations Specialist

Position is contingent upon contract award

The Business Operations Specialist is responsible for supporting and improving the efficiency of day-to-day operations across departments. This role involves analyzing workflows, developing process improvements, tracking key performance metrics, and supporting cross-functional coordination to ensure that business goals are met. The ideal candidate is highly organized, analytical, and comfortable working in a fast-paced environment.

ESSENTIAL JOB FUNCTIONS: (not limited to duties as described – performs related duties as requested)

• Extensive knowledge or understanding in strategic/operational planning, business process management, business operations, policy coordination, interpretation and dissemination, training, task management, information management, facility and space management, and related activities.
• Ability to develop organizational communication through various vehicles to internal and external stakeholders.
• Ability to develop, implement, monitor, evaluate, forecast, and report progress toward achieving organizational goals and objectives.
• Ability to produce, maintain, and publish a variety of routine reports and publications at the executive level.
• Analyze internal operations and identify areas for process enhancement and efficiency.
• Support the development and implementation of standard operating procedures (SOPs) across departments.
• Monitor key business metrics and generate regular reports to assist leadership in decision-making.
• Coordinate with finance, HR, procurement, and project management teams to streamline business workflows.
• Maintain documentation, dashboards, and internal tracking systems.
• Assist with budgeting, forecasting, and resource allocation as needed.
• Identify risks or bottlenecks in business operations and recommend solutions.
• Ensure compliance with internal policies and external regulations.
• Participate in strategic planning and operational review sessions.
• Support vendor and contract management activities.

EDUCATION & EXPERIENCE:

• Successful candidate must have a bachelor's degree and extensive knowledge or understanding in this field.
• Must have strong customer support/service skills and the ability to respond to changes in a fluid workplace environment
• 2–5 years of experience in business operations, administration, or project support roles.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word) and experience with ERP/CRM systems (e.g., Salesforce, NetSuite, SAP).

KNOWLEDGE & SKILLS:

• Ability to brief high-ranking military officials
• Proficient in the use of Microsoft Office applications
• Cross-trained in VTC Audio & Visual Technician and Scheduler support
• Ability to travel and support other sites around the CJOA and SWA
• Strong customer support/service skills and the ability to respond to changes in a fluid workplace environment

SECURITY CLEARANCE: Active Secret required

Intrepid Acquisition Holdings, LLC

Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services.  IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. 

Intrepid Acquisition Holdings, LLC. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.