Product Manager

Hi there Thanks for your curiosity.

Who we are

Zubale
is a technology company that enables retailers to win in eCommerce. We serve a wide range of retailers from supermarkets, specialty stores, pharmacies, department stores and fashion brands across Mexico, Brazil, Chile, Costa Rica, Peru and Colombia.

How? We have three key products:

• Flexifleet:
  Freelancer Marketplace to perform picking, packing, and delivery tasks for retailers and aggregators.
• Fulfillment Optimizer:
  Modular Software to increase productivity in eCommerce picking, packing and delivery.
• Consumer Connect
  : AI WhatsApp Conversational Commerce to boost sales and elevate customer experience.

We are passionate about helping brands, aggregators, and retailers optimize their eCommerce operations, lower costs, and boost profitability. Backed by over $70M USD in venture capital, we've delivered consistent growth over the past six years and completed more than 100 million orders through our platform. Today, we serve 100+ customers and engage thousands of freelancers across our network. And this is just the beginning. We're building a profitable, scalable ecosystem — and our vision is to become the #1 partner for retailers to grow their eCommerce business.

About the challenge

We are seeking an ambitious and innovative
Product Manager
to launch and lead products for our new Venta Al Paso and ZWork business units. This is a unique opportunity to build a product from the ground up, transforming a new, high-growth business unit (organizing street vendors to sell e-commerce products) into a scalable, technology-driven powerhouse.

Reporting directly to the VP of Product, your mission will be twofold: (1) Productize the current operational processes to meet immediate business needs, and (2) Innovate by leveraging cutting-edge AI to discover and generate new revenue streams and value for the company and our operators.

The ideal candidate is a proactive builder who thrives in ambiguity, has a deep technical understanding of AI, and is skilled at translating complex, messy operational needs into clean, intuitive mobile applications and intelligent systems.

Who you are

• An Ambitious and Entrepreneurial Builder:
  You thrive in ambiguity and are eager to take ownership of a product from the ground up, with the unique goal of transforming a high-growth operational model (organizing street vendors) into a scalable, technology-driven business unit.
• A Technically Proficient Innovator:
  You possess a deep understanding of
  AI and cutting-edge technology
  , ready to leverage it for innovation, discover new revenue streams, and generate significant value for the company and its operators.
• A Product-Focused Translator:
  You excel at translating complex, messy operational processes into clean, intuitive, and scalable
  mobile applications
  and intelligent systems to meet immediate and long-term business needs.
• A Strategic Proactive Leader:
  Reporting directly to the VP of Product, you are proactive, focused on productizing current operations, and possess the drive to lead and shape a new, critical area of the business.

What you will do

• Own the strategy
  to transform gig-worker productivity through AI-driven fulfillment optimization.
• Lead the design and rollout of
  algorithmic systems
  that cut idle time and boost income per hour.
• Partner with Operations and Data Science to turn operational complexity into
  scalable, data-driven models.
• Define metrics, ROI, and success frameworks across multiple markets.
• Drive adoption and operational change across 6+ countries.

The skills and experience you will bring

• Mandatory
  : Proven experience in
  last-mile logistics, gig-economy, or fulfillment operations
• 5+ years in Product Management or Strategy with strong analytical and execution skills.
• Track record of building
  AI/ML or optimization-based products
  that drive measurable efficiency.
• Excellent cross-functional leadership—comfortable driving adoption across diverse teams.
• Fluent in English & Spanish (Portuguese is a plus).