Senior Java Software Engineer
hace 4 días
Application production support engineer [Java]
Location: Guadalajara Mexico and or Remote
Required Skills
- Should have strong experience supporting Java applications and troubleshooting Java-based systems/frameworks (e.g., Spring Boot).
- Experience with other technologies such as React, TypeScript, NodeJS, or scripting languages for automation.
- Experience with RESTful API design and integration.
- Familiarity with relational or NoSQL databases (e.g., MySQL, PostgreSQL).
- Min 5 year's experience in technical or application support, with a focus on direct incident resolution and troubleshooting.
- Skilled in using observability and monitoring platforms (e.g., Dynatrace, ServiceNow) for system health tracking and diagnostics.
- Ability to interpret logs, metrics, and performance data to identify root causes.
- Familiarity with ticketing, incident management, and documentation systems.
- Experience with cloud platforms (AWS, Azure, GCP).
- Familiarity with CI/CD pipelines, Docker, Kubernets and DevOps practices.
- Flexible and adaptable to weekend or after-hours support as needed.
Job Duties:
- As an Senior Support Engineer you will provide advanced technical support to end-users by diagnosing, troubleshooting, and resolving software and infrastructure issues.
- This position focuses on complex incident management, leveraging observability platforms, and supporting Java-based applications while collaborating closely with development, operations, and product teams to continuously enhance reliability and customer satisfaction.
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