Senior Java Software Engineer

hace 5 días

Guadalajara Mexico Metropolitan Area Tek Leaders Inc A tiempo completo

Application production support engineer [Java]

Location: Guadalajara Mexico and or Remote

Required Skills

  • Should have strong experience supporting Java applications and troubleshooting Java-based systems/frameworks (e.g., Spring Boot).
  • Experience with other technologies such as React, TypeScript, NodeJS, or scripting languages for automation.
  • Experience with RESTful API design and integration.
  • Familiarity with relational or NoSQL databases (e.g., MySQL, PostgreSQL).
  • Min 5 year's experience in technical or application support, with a focus on direct incident resolution and troubleshooting.
  • Skilled in using observability and monitoring platforms (e.g., Dynatrace, ServiceNow) for system health tracking and diagnostics.
  • Ability to interpret logs, metrics, and performance data to identify root causes.
  • Familiarity with ticketing, incident management, and documentation systems.
  • Experience with cloud platforms (AWS, Azure, GCP).
  • Familiarity with CI/CD pipelines, Docker, Kubernets and DevOps practices.
  • Flexible and adaptable to weekend or after-hours support as needed.

Job Duties:

  • As an Senior Support Engineer you will provide advanced technical support to end-users by diagnosing, troubleshooting, and resolving software and infrastructure issues.
  • This position focuses on complex incident management, leveraging observability platforms, and supporting Java-based applications while collaborating closely with development, operations, and product teams to continuously enhance reliability and customer satisfaction.

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