Title Training Content Developer

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America's largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Training Content Developer (Business Transformation)
Role Summary
Create clear, role-based training materials to enable Train-the-Trainer and End User training for an SAP/Business Transformation program. You will build eLearning, instructor-led materials, job aids, and quizzes using agreed templates and tools.

Key Responsibilities

• Create end-to-end training deliverables, including e-learning modules, Instructor Led Training (ILT), slide decks/facilitator guides, participant guides, and job aids/quick reference guides for Train-the-Trainer and End User training.
• Translate business processes and system transactions into clear, role-based learning content aligned with standard templates and branding.
• Collaborate with Subject Matter Experts (SMEs) and functional leads to validate accuracy and relevance.
• Build quizzes/knowledge checks to evaluate understanding and support adoption.
• Maintain version control and standardized formatting across learning deliverables to ensure consistency and traceability.
• Update content (as needed) up to End User training to reflect process/system changes.
• Support Trainers during rollout (dry-runs, Q&A support, guidance on materials).
• Review and continuously improve training content to ensure relevance and effectiveness.
• Monitor and report training progress, completion, and feedback data to support adoption.

Tools & Technology (experience In At Least One)

• SAP WalkMe (in-app guidance, walkthroughs, tooltips)
• Articulate 360 (Rise/Storyline eLearning)
• Synthesia (training videos / explainers)

Competencies & Qualifications

• 3+ years building training content material for business processes and/or enterprise systems.
• Basic SAP Fiori/Success Factors navigation.
• Strong writing, structuring, and learner-focused communication skills.
• Comfortable working with multiple stakeholders and tight timelines.
• Ability to rapidly learn and apply new tools, templates, and standards to deliver consistent outputs at scale.
• Spanish (based in Mexico), English required, French (optional)
• Nice to have: ERP/SAP project exposure, Train-the-Trainer / large End User rollout experience

Why Syntax?
Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team