Technical Account Manager 3

hace 2 semanas

Ciudad de México, Ciudad de México Datadog A tiempo completo

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processesAnalyze customer's IT Operations environment on a regular basis and provide recommendations that will maximize Datadog's value.Be the customer's advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirementsParticipate and prepare for Monthly and Quarterly Business Reviews with customersCollaborate with Datadog's product management, engineering and technical services teams to help identify new features and productsContinuously evolve best practice to technical product adoption and customer success

Who You Are:

Someone with a solid technical grounding and hands-on experience of IT OperationsConfident in your hands on experience AWS, Azure or GCPComfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 30% of the timePrevious experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud spaceExperienced using Datadog and/or other cloud monitoring toolsFluent in written and spoken Spanish and English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboardingGenerous global benefitsIntra-departmental mentor and buddy program for in-house networkingNew hire stock equity (RSUs) and employee stock purchase plan (ESPP)Continuous professional development, product training, and career pathingAn inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.


About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.


Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

  • Technical Account Manager 3

    hace 2 semanas

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance...

  • Technical Account Manager 3

    hace 2 semanas

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance...

  • Technical Account Associate,

    hace 1 semana

    Ciudad de México, Ciudad de México Otter A tiempo completo

    Who we areIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...

  • Technical Account Associate,

    hace 2 semanas

    Ciudad de México, Ciudad de México Otter A tiempo completo

    Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...

  • Technical Account Associate,

    hace 1 semana

    Ciudad de México, Ciudad de México Otter A tiempo completo

    Who We AreIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...

  • Technical Account Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México UiPath A tiempo completo

    Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...

  • Technical Sales Manager

    hace 1 día

    Ciudad de México, Ciudad de México High Flow A tiempo completo

    About High Flow:We are an Executive Search company with a presence in LATAM. We are recognized for our senior team, the quality of our services, and our specialization in various areas. We are a young, vibrant, energetic team passionate about what we do, helping companies find the people they need to reach their full potential. We work as a team,...

  • Account Manager

    hace 1 semana

    Ciudad de México, Ciudad de México DS Smith A tiempo completo

    TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally across APAC, LATAM,...

  • Technical Account Manager, Auth0

    hace 1 semana

    Ciudad de México, Ciudad de México Okta A tiempo completo

    Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of...

  • Key Account Manager

    hace 3 días

    Ciudad de México, Ciudad de México Pacifica Continental A tiempo completo

    KEY ACCOUNT MANAGERWe are looking for someone to join the Sales Team of our client, a global leasing company, as a Key Account Manager. This person will be responsible for the commercial targets, managing and developing customer and vendor relationships, identifying and pursuing opportunities, and executing a formulated sales strategy.Activities:Sales lead...