Lead Site Reliability Engineer

We are seeking a Lead Site Reliability Engineer to join our team.

In this role, you will help drive the reliability and performance of critical systems for a leading client. You will work in a collaborative environment focused on innovation and operational excellence. Please note, the client operates in the US Central Time Zone from 8 am CST to 5 pm CST.

Responsibilities

• Champion SRE practices in both code development and system design from the outset
• Ensure application resiliency, stability, responsiveness, and observability across all services and applications
• Deliver comprehensive end-to-end observability for the application portfolio
• Work closely with Enterprise Architects on new application designs and recommend improvements for solution resiliency
• Participate in change review meetings to assess the impact of proposed changes
• Support the change deployment process by verifying application health before and after changes
• Provide on-call support for production incidents
• Set up and manage monitoring and alerting using available tools
• Collaborate with developers to embed operational excellence throughout the software lifecycle
• Partner with development teams to conduct performance testing, identify bottlenecks, and optimize for capacity and efficiency

Requirements

• Minimum 5 years of experience in Site Reliability Engineering
• At least one year of experience leading and managing development teams
• Practical experience with cloud deployment, monitoring, and operations analysis tools such as Dynatrace, Grafana, Splunk, Kubernetes, and Prometheus
• Ability to work closely with developers on agile teams to ensure SRE principles are integrated into application code
• Experience supporting multi-cloud environments, hybrid models, and PaaS solutions
• Fluent English skills (written and spoken) at B2+ level or higher

Nice to have

• Experience with Apache Kafka for distributed messaging
• Proficiency in Java for backend development and troubleshooting
• Strong background in observability and troubleshooting within distributed systems

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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