Order Management Specialist
hace 1 día
En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.
Este Puesto Reporta a
Order Management Lead
Your Role And Responsibilities (Mandatory)
In this role, you will have the opportunity to provide customer support, including technical support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction. Each day, you will implement customer support strategy to increase operational excellence and customer satisfaction in the sales process. You will also showcase your expertise by supporting achievement of established targets by overseeing progress and implementing improvement actions as needed.
The Work Model For The Role Is
This role is contributing to the Electrification Business in Apodaca, Nuevo Leon.
You Will Be Mainly Accountable For
- Focusing on achievement of defined targets, including inventory turn on finished goods, requested on-time delivery, and Net Promoter Score.
- Processing orders by coordinating with Sales, Product Marketing, Logistics, and other internal teams to ensure that customers receive accurate and timely delivery of products.
- Acting as the first port of call for customers' queries and orders and ensuring the resolution of customer issues.
- Supporting in pre-sales or after-sales service by resolving customer issues and ensuring effective and efficient customer communication by utilizing specific commercial communication tools.
Qualifications For The Role (Mandatory)
- Bachelor's degree in mechanical, administrative, or industrial engineering.
- 2+ years of experience in similar roles.
- Experience in sales order tracking and providing order status updates to clients.
- Advanced English proficiency.
- Advanced Excel skills, Power BI, and SAP experience.
- Experience in customer service, handling both internal and external clients.
Valoramos a las personas de diferentes orígenes. ¿Podría ser ésta su historia? Presente su candidatura hoy mismo o visite para saber más sobre nosotros y conocer el impacto de nuestras soluciones en todo el mundo.
-
Order Management Specialist
hace 2 semanas
Ciudad Apodaca, Nuevo León, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Order Management LeadYour...
-
Data Management Specialist
hace 3 días
Ciudad Apodaca, Nuevo León, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Planning & Fulfillment...
-
Data Management Specialist
hace 7 días
Ciudad Apodaca, Nuevo León, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Planning & Fulfillment...
-
Logistics and Order Management Agent
hace 3 días
Ciudad Apodaca, Nuevo León, México AMETEK A tiempo completoThe Logistics and Order Management Agent plays a key role in ensuring the efficient movement of goods and seamless exchange of information across both local and international operations. This versatile position combines hands-on logistics activities—such as receiving, shipping, and inventory management with administrative and customer service functions,...
-
Safety Specialist, WHS Mexico
hace 3 días
Ciudad Apodaca, Nuevo León, México Amazon A tiempo completoAmazon Mexico is seeking a full-time WHS (Workplace Health & Safety) Specialist to serve as a designated safety representative for Amazon Logistics, coordinating and implementing all areas of the Amazon Global Safety Program as directed by the safety leadership. The WHS promotes a positive safety culture while complying with Amazon safety standards and...
-
Safety Specialist, WHS Mexico
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Amazon A tiempo completoAmazon Mexico is seeking a full-time WHS (Workplace Health & Safety) Specialist to serve as a designated safety representative for Amazon Logistics, coordinating and implementing all areas of the Amazon Global Safety Program as directed by the safety leadership. The WHS promotes a positive safety culture while complying with Amazon safety standards and...
-
Data Management Specialist for Electrification
hace 3 días
Ciudad Apodaca, Nuevo León, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Planning & Fulfillment...
-
Robot Specialist
hace 1 semana
Ciudad Apodaca, Nuevo León, México Brembo N.V. A tiempo completoSCOPE AND PURPOSETo guarantee the correct definition of the robot programs in order to reach the production targets as cycle time and efficiency of the equipment, including the different type of EOAT (End of arms tools) according to the specific installations.
-
Robot Specialist
hace 5 días
Ciudad Apodaca, Nuevo León, México Brembo A tiempo completoDescriptionSCOPE AND PURPOSETo guarantee the correct definition of the robot programs in order to reach the production targets as cycle time and efficiency of the equipment, including the different type of EOAT (End of arms tools) according to the specific installations.
-
Supplier Development Specialist
hace 1 día
Ciudad Apodaca, Nuevo León, México Nidec Motor Corporation A tiempo completoAbout the CompanyNidec ACIM is a Business Unit of the Home Appliances and Automotive Division (AAD) composed by two platforms: Global Appliance (GA) and Commercial & Industrial (C&I). ACIM is one of the largest Business Units in terms of sales within the Nidec Group, with approximately 18,000 employees and more than 30 manufacturing sites in 25 countries....
