Telecom Invoicing Analyst

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Job Description

This position is an integral part of the Business Operations team and will be responsible for providing expert telecommunication business management knowledge to the Operations & Engineering team as part of delivering solutions, coordinating and performing life cycle activities and driving effective telecommunications expense management.

Your Role Accountabilities

• Coordinate and actively manage the ordering and provisioning of telecom services for the Enterprise including all moves, adds and changes
• Track and communicate order status
• Effectively escalate issues with supplier organizations
• Actively manage and track telecom asset inventory
• Maintain accurate inventory along with historical information about activities and billing
• Performance of auditing and payment functions for supplier telecom invoices in a timely and accurate manner
• Ensure the recovery of credits and management of short-pay and no-pay decisions
• Monitor contractual commitments for a number of metrics including availability, billing accuracy, renewal terms, disconnects, termination liabilities, and audits
• Ensure for proper accounting of expenses
• Investigate irregularities and determine and bring to successful conclusion corrective actions
• Perform industry "best practices" telecommunications expense management for enhancing operational efficiency and identifying opportunities to contain costs 
• Perform periodic audits of telecom service needs and remove excess or inappropriate services
• Champion savings initiatives
• Manage small telecom projects
• Track and audit usage metrics for allocation of costs to individuals, cost centers, departments or other defined spending category
• Recommend and implement strategies
• Provide reports as needed
• Seek, recommend and implement opportunities for improvement in telecom business processes

Qualifications & Experience

• 3+ years of experience in telecommunications billing, invoicing and analysis
• 3+ years global telecom experience
• 3+ years supplier management experience
• Strong business analysis experience and financial acumen
• Strong attention to detail and organizational skills to keep up with multiple tasks
• Ability to work with limited direction
• Strong communication skills
• Bachelor's degree or equivalent experience in telecom with experience in expense management, project management and supplier management

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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