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E-Commerce Administrative Specialist

hace 2 días

Tijuana BC, México Motorcar Parts of America A tiempo completo

OB SUMMARY:

As part of the Merchandising team the E-Commerce Administrative Specialist is responsible for supporting our growing E-Commerce business through the development and maintenance of tools, tracking devices and reporting. This position requires direct prior experience with E-Commerce Marketplaces such as Amazon Vendor Central (preferred, Seller Central experience will be considered on a case-by-case basis), Ebay and Walmart. A basic understanding of e-commerce accounting and digital marketing terms will be key to a successful execution of the job functions needed. This role will have direct engagement with the shipping and accounting teams as they work to establish new e-commerce related processes internally.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Data Management and Reporting

· You will maintain existing and develop new weekly, monthly and annual reports related to our performance on current marketplaces and future marketplaces.

· You will work with the existing E-Commerce team to gain a deep understanding of our products and how they perform vs. competition and how that relates to our objectives.

· You will work with internal teams to maintain our historical data and reporting in an easily accessible archived format.

Content Management

· You will work to maintain an easily accessible database of content and assets.

· You will be responsible for working with internal teams to gather large sets of visual assets for deployment onto marketplaces as we launch.

Interdepartmental Support

· You will work closely with our accounting department to research and process disputes within the Amazon and marketplace ecosystem.

· You will be responsible for reporting monthly chargeback activity to leadership.

· You will assist leadership with the set-up of new e-commerce customers.

· You will assist leadership with the processing of e-commerce related expenses and expense reporting.

· You will work closely with the Shipping and Warehouse teams to gather necessary documentation for chargeback disputing and proof of delivery.

· You will act as the e-commerce subject matter expert where accounting and shipping related challenges are concerned.

Market and Competitor Analysis

· Stay informed on automotive trends, industry best practices, and emerging technologies in the automotive sector.

· Assist with data gathering for competitive analysis to understand the strengths and weaknesses of key players in the online automotive space.

Job Types: Full-time, Permanent

Pay: $1, $1,200.00 per day

Experience:

  • Administrative Specialist : 1 year (Preferred)

Language:

  • Do you speak English? (Preferred)

Location:

  • Tijuana, B.C. (Preferred)

Work Location: Hybrid remote in Tijuana, B.C.