Workplace Engineering Track Associate
hace 4 días
Service Desk JD 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc. 10. Triage the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the ticket severity and priority. 11. Track the incidents/service requests/ problem and Change tickets to ensure resolution within SLA, escalate the unresolved incidents/ problems / Service / Change requests as per the escalation mechanism. 12. Analyze the ticket trend and provide reports with improvement actions, create basic documents and knowledgebase articles. 13. Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket. 14. Use Remote Desktop to assist the end users as required. 15. Good Knowledge on O365 products.
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Workplace Engineering Track Associate
hace 4 días
Ciudad de México, Ciudad de México Hexaware A tiempo completoDescriptionRole Workplace Engineering Track Associate Responsibilities Receives proper handover from project to BAU Suggests improvements in the design/process to ease workflows Day to Day Support of Workplace Virtualization Production Environment Maintains High availability & Load balancing of all core,...
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Workplace Engineering Track Engineer
hace 6 días
Ciudad de México, Ciudad de México Hexaware A tiempo completoDescriptionService Desk JD – Workplace Track Engineer1. Graduate with Minimum 3+ years of experience in service Desk2. Excellent communication and conversation skills in English3. Excellent in Voice call support4. Good Knowledge of Incident, Change and Problem Management5. Manage Service Desk activities, including Owning overall responsibility for Incident...
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Workplace Engineering Track Associate
hace 2 semanas
Ciudad de México, Ciudad de México Hexaware A tiempo completoDescriptionJob Description: The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all end user organizational hardware and equipment while ensuring optimal workstation performance. The person will also...
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Principal Associate, Workplace Security
hace 12 horas
Ciudad de México, Ciudad de México Capital One A tiempo completoWeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de MexicoPrincipal Associate, Workplace SecurityAt Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters...
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Principal Associate, Workplace Security
hace 2 días
Ciudad de México, Ciudad de México Capital One A tiempo completoWeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de MexicoPrincipal Associate, Workplace SecurityAt Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters...
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Workplace Events Supervisor
hace 2 semanas
Ciudad de México, Ciudad de México griddable A tiempo completoDescriptionThe Workplace Events Supervisor will work closely with the Workplace Programs Manager, LATAM and the Associate Manager, Hospitality & Events, LATAM for operational alignment and build-on relationship with the Senior Leadership, Employee Success, Internal Communications, and Vendor Teams to execute seamless, strategic, and memorable experiences for...
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Workplace Events Supervisor
hace 2 semanas
Ciudad de México, Ciudad de México Salesforce A tiempo completoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryReal Estate & Facility ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Workplace Events Supervisor
hace 2 semanas
Ciudad de México, Ciudad de México Salesforce A tiempo completoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryReal Estate & Facility ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Site Engineering
hace 4 días
Ciudad de México, Ciudad de México OPmobility A tiempo completoResponsibility 1 : Product Development and Validation for Ph7 (mass production)Activity 1.1 Responsible for DFMEA, DVP&R, BOM, and Engineering timeline including action plans for issue resolution.Activity 1.2 Develop and track validation test plan (DVP&R) to meet project requirements for Customer and OPmobility standards following an Engineering Change...
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Ciudad de México, Ciudad de México HSBC A tiempo completoIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to...