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Outreach Specialist I

hace 2 horas


Inscuinatoyac El Pueblito, Guerrero, México RadNet A tiempo completo
Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience.  When you join RadNet as our Outreach Specialist I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

You will:

  • Contact patients through our internal calling system to schedule mammograms and other imaging exams.
  • Educate patients about the importance of early cancer detection through regular screening exams.
  • Utilize scripts and handle objections to successfully schedule appointments.
  • Identify patient needs and offer appropriate service solutions and support.
  • Manage a high volume of calls efficiently and professionally.
  • Ensure accurate appointment scheduling, rescheduling, cancellations, and updates in the RIS system.

 

If You Are:

  • Be able to work in a quiet, uninterrupted space free from outside noise.
  • Have access to high-speed internet.
  • Hold a high school diploma and have at least 1 year of medical or radiology office experience (or relevant medical training/education).
  • Demonstrate excellent customer service, communication, and attention to detail.
  • Be capable of multi-tasking and prioritizing in a fast-paced environment.
  • Show passion for patient care with sound judgment and professionalism.
  • Possess knowledge of medical terminology

Ideal Candidate will possess:

  • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
  • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
  • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
  • Follows OSHA regulations, RadNet and site protocols, policies and procedures.
  • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
  • Practices universal safety precautions.

We Offer:

  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.