Medical Administrative Assistant

hace 3 días

Ciudad de México, Ciudad de México Vertu Agent A tiempo completo

About Us:

At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.

Our Culture:

We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.

About the Role:

We are seeking a highly competent Medical Admin Assistant with 2–5 years of experience in medical office administration. The ideal candidate is detail-oriented, organized, and capable of managing patient interactions, scheduling, and documentation with efficiency and professionalism.

Key Responsibilities:

  • Schedule and manage appointments, including multiple providers' calendars.
  • Maintain and update EMR/EHR patient records accurately.
  • Handle patient communications, including calls, emails, and follow-ups.
  • Coordinate with insurance providers and medical staff to ensure smooth office operations.
  • Prepare reports, forms, and medical documentation.
  • Identify process improvements to increase efficiency and patient satisfaction.
Requirements
  • 2–5 years of medical administrative experience.
  • Proficiency with EMR/EHR software and Microsoft Office Suite.
  • Strong organizational, multitasking, and communication skills.
  • Knowledge of medical terminology and HIPAA compliance.
  • Professional demeanor with a focus on patient care.

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