Salesforce Business Systems Analyst

At Infoblox, every breakthrough begins with a bold "what if."  
What if your ideas could ignite global innovation?  
What if your curiosity could redefine the future?  

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.  

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia's Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next".  

In a world where you can be anything, Be Infoblox.  

Salesforce Business Systems Analyst   

We have an opportunity for a Salesforce Business Systems Analyst to join the IT GTM Product team in Mexico City, reporting to the Strategic Product Owner - Sales. In this pivotal role, you play a critical role in driving scalable, innovative Salesforce solutions that elevate our sales processes and accelerate business growth collaborating closely with IT and GTM Business stakeholders, you will play a key role as a trusted Salesforce expert, guiding stakeholders, championing best practices, and driving initiatives that elevate the organization's digital transformation journey.  

Be a Contributor — What You'll Do  

• Gather business requirements from stakeholders and translate them into clear, scalable Salesforce solutions 
• Document functional specifications, process flows, and acceptance criteria for new and enhanced features 
• Design Salesforce Sales Cloud capabilities across Account Hierarchies, Opportunity lifecycle, and related objects 
• Create robust automation to streamline user operations 
• Collaborate with cross functional teams to define requirements, assess impacts, and propose optimized solutions 
• Support UAT cycles by preparing test scenarios, validating results, and addressing issues promptly 
• Optimize existing Salesforce processes by evaluating performance, identifying gaps, and implementing improvements 
• Troubleshoot Salesforce issues by diagnosing root causes and deploying fixes in a timely manner 
• Partner with developers, admins, and business teams to deliver enhancements on time and with high quality 

Be Prepared — What You Bring  

• 5 plus years of experience in a Salesforce Admin, Developer, Consultant, or Techno-Functional role 
• Expertise in Salesforce Sales Cloud, including Account Hierarchies, Opportunity Lifecycle Management, forecasting concepts, and core CRM processes 
• Expertise in technical Salesforce capabilities, including Apex (triggers, classes, test classes), Lightning Web Components (LWC), Flows, SOQL, and configuration best practices 
• Proven ability to collaborate with cross functional teams, manage competing priorities, communicate clearly with technical and nontechnical stakeholders, and translate business needs into scalable solutions 
• Bachelor's degree in computer science, Information Systems, Engineering, Business, or a related discipline  
• Salesforce certifications such as Admin (ADM201), Platform Developer I, Platform App Builder, or Sales Cloud Consultant are strongly preferred 
• Strong understanding of the Salesforce data model, security model, sharing rules, permission sets, and governor limits 
• Experience with integrations, REST/SOAP APIs, middleware platforms, or data migration tools is a plus 

Be Successful — Your Path  

First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work.  

Six Months: 

• Be fully embedded in our Salesforce ecosystem and operating as a trusted partner to both technical and business teams.  
• Delivered meaningful improvements across Sales Cloud, strengthened data quality, stabilized or optimized key automations, and shipped enhancements that streamline workflows for our sales organization.  
• Own key components of our Salesforce roadmap, proactively identify opportunities for optimization, and contribute to stronger cross functional alignment through clear communication, structured documentation, and consistent delivery.

One Year: 

• Be a go to Salesforce expert and strategic advisor, driving major initiatives that elevate how Sales, RevOps, and cross functional partners operate in the platform.  
• Lead end-to-end solution design, establish repeatable standards and best practices, and champion innovation that scales with the business.   
• Shape long-term Salesforce strategy, guiding platform evolution ultimately making a lasting impact on our organization's digital transformation. 

Belong— Your Community  

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.   

Ready to Be the Difference?  

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis 

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