Technical Lead

Role Description
Technical Lead
Lead I - Product Support
Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.

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You Are
UST is searching for a Technical Lead with extensive experience developing solutions in Sample Manager LIMS who will evaluate requirements from Clients and provide solutions.

The Opportunity

• Lead the technical team in SampleManager LIMS implementation projects.
• Front end the customers to understand the enhancement requirement and provide solutions.
• Run requirement gathering workshops and prepare requirement specification documents.
• Develop and implement enhancements, revisions to meet the needs of the client.
• Deliver solutions as required and requested, according to agreed timeline, ensuring solutions conform to company standards and SOPs.
• Provide technical support to colleagues and clients on technical aspects of projects.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• 5+ years of experience in SampleManager LIMS Implementation and support.
• Has good experience in systems analysis, design and development, quality assurance and integration methodologies.
• Individual must be able to handle multiple tasks simultaneously and have demonstrated good problem solving and analytical skills.
• Proven ability to work effectively as a team member and can work with limited or most of the times no supervision on projects.
• The candidate needs to have attention to detail and the ability to balance and prioritize multiple projects.
• This person must be a flexible, self-motivated team player with a positive attitude.
• The candidate must possess strong communications skills. Spanish Language speaking.
• Open to learn and migrate to new technologies, ability to follow priorities and timelines.

Benefits
Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.

What We Believe
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity
Through business, we will better the lives of those less fortunate than ourselves.

Integrity
We honor our commitments and act with responsibility in all our relationships.

An Equal Opportunity Workplace, Free of Discrimination and Harassment
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

Skills
technical support,sample workflows,systems analysis,integration methodologies,samplemanager lims,lims implementation,quality assurance,