Organizational Change Management

Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role
Do you have a passion for driving meaningful change through technology? Are you a master of IT strategy and eager to make an impact on our customers? We're seeking a talented IT Strategy Consultant to join our team for multi-disciplinary, complex consulting engagements.

As an IT Strategy Consultant at Kyndryl, you'll be responsible for delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise, consulting techniques, and cognitive approaches to analyze issues and create innovative solutions. You'll establish milestones, quality targets, and manage the work of others while possessing strong communication skills to articulate the impact and business benefits of your solutions and manage stakeholder expectations.

In this role, you will use your experience and knowledge in guiding customers in their adoption of both major cloud and non-cloud technologies, including virtualization and containers. You will advise customers on technology options and help them make strategic choices and decisions. Additionally, you will have experience capturing and prioritizing complex requirements and resolving conflicting requirements. But that's not all – our IT Strategy Consultants have seen how organizations benefit from change and most importantly, know how to plan for it – giving our partners and customers the confidence to make a convincing case for it.

As a trusted and experienced Consultant, you will be responsible for a vast number of essential technical components such as analyzing the customer's current state, defining IT Strategy including key outcomes, designing conceptual solutions, planning and executing design and implementation work (with support from technical specialists), and accounting for time, cost, and quality targets. You will also develop IP and own specific assets, tools, and white papers articulating point of views in a specific domain, assemble and lead a team of consultants and architects, and facilitate and capture lessons learned from engagements to update methodologies and assets.

Lastly, as a transformational catalyst, you'll spearhead comprehensive modernization programs encompassing people, culture, process, and technology, revolutionizing organizations from within. Join us at Kyndryl and redefine the very essence of IT strategy consultancy.

Your Future at Kyndryl

As an IT Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts. Whether you want to lead multi-disciplined teams as a Senior Strategy Consultant or delve into transforming Fortune 500 companies as a Strategy and Transformation Consultant – you'll have access to unlimited opportunities with Kyndryl.

Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Skills And Experience

• Consulting experience with an IT professional service "big 4" firm or similar background focused on IT strategy enablement
• Knowledge of major cloud technologies including virtualization, containers, networking etc. on different cloud platforms
• Subject matter expertise in at least three domains (e.g., cloud computing, IT strategy, infrastructure, IT operations, applications, enterprise architecture, solution architecture, automation, data management, AI/ML, IoT and cloud governance models) to advise on industry-leading solutions
• Data modeling and analytical experience using common tools (e.g., Excel, Tableau)
• Issue-based analysis determined and structured data to collect, and produced structured conclusions, recommendations, and roadmaps
• Knowledge of IT Operating Model and Process Frameworks
• Awareness of broad competencies and depth in specific competency areas (IT strategy, enterprise architecture, solution architecture, process reengineering, automation)
• Ability to lead/facilitate workshops and interviews, great presentation skills
• Understanding of DevSecOps, Agile, Scrum construct to identify inefficiencies through readiness assessments and development of strategies and approaches to optimize the implementation of IT or cloud resources and capabilities

Preferred Skills And Experience

• Experience in the areas of IT and/or cloud technology architecture, service management and/or resiliency
• ITSM and ITIL or COBIT certification
• Business case skills, ROI, and TCO analysis to validate IT strategy
• Experience leading workshops and interviews for discovery and assessment engagements

Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.