Senior Principal Functional Consultant

hace 2 semanas

Zapopan, Jalisco, México Oracle A tiempo completo

Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

We are looking for Senior Principal Functional Consultants to join our team in Guadalajara, An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Career Level - IC3

Key responsibilities:

  • Participate in the identification and documentation of customer's NetSuite value.
  • Drive a high degree of satisfaction and reference ability.
  • Understand customer business processes.
  • Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
  • Proactively propose solutions to customers based on the knowledge of the account and business.
  • Work alongside other team members with high functional and technical skills.
  • Performs moderately complex problem-solving with assistance and guidance in understanding and applying company policies and processes.
  • Participate in driving the approach to remediate gaps, and consensus with the Customer.

Required Qualifications:

  • Proven experience with defining requirements for complex customizations and integrations.
  • Graduate of Business Administration, Accounting, Engineering
  • Strong Communication Skills
  • Passion for driving Customer satisfaction.
  • Experience in job activities that involve direct interaction or contact with a client or customer.
  • 3 to 5 years of consulting experience.
  • ERP or CRM knowledge (Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Microsoft Dynamics 365)

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