Email Operations Consultant

We Are PepsiCo  

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.  

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.   

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.  

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.  

Know more: PepsiCoJobs 

Join PepsiCo, dare for better. 

The Email Operations Consultant ensures every email is thoroughly reviewed, validated, and ready for deployment across Customer Relationship Management and loyalty campaigns. Using expertise in Salesforce Marketing Cloud's content tools and quality assurance best practices, this role assembles and checks email assets built from pre-approved templates and modules.

Working closely with the Content team and Activation roles, the Consultant ensures all assets meet quality standards and QA checkpoints before launch. As the team's expert in content configuration and validation, this role safeguards operational precision and delivers consumer-ready email experiences—without requiring coding or backend development.

As an Email Operations Consultant, you will:

• Own the end-to-end quality assurance process for email assets, ensuring visual, functional, and branding standards are met.

• Conduct thorough checks including rendering previews, link validation, subject line review, and dynamic content accuracy.

• Maintain and continuously improve QA documentation, checklists, and internal processes to enhance efficiency and reduce errors.

• Leverage platform features such as subject line testing and predictive content blocks to optimize email performance.

• Partner with the Content team to confirm asset readiness, including images, copy, and creative components.

• Collaborate with Activation and Campaign Coordination roles to meet timelines and QA checkpoints prior to launch.

• Flag issues beyond drag-and-drop configuration and coordinate with technical teams for resolution when needed.

• Identify recurring challenges and propose improvements to templates, content modules, and campaign processes to strengthen quality and consistency.

Who Are We Looking For?  

• 3–5 years of experience in email marketing operations, quality assurance, or related roles, focusing on campaign validation and execution readiness.

• Fluent English

• Proven hands-on expertise in Salesforce Marketing Cloud or similar marketing automation platforms, including email content creation and testing tools.

• High attention to detail, with a strong focus on brand consistency, technical accuracy, and flawless consumer experiences.

• Familiarity with email rendering tools and cross-device testing best practices.

• Excellent organizational and time management skills to manage multiple campaigns under tight deadlines.

• Strong collaboration skills to work effectively with Content, Activation, and technical teams.

• Experience in enterprise or high-volume environments is a plus, ideally in consumer goods, retail, or data-driven industries.

• Knowledge of accessibility standards, email compliance regulations, and email performance metrics, with certifications such as Salesforce Email Specialist considered an advantage.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. 

What can you expect from us: 

• Opportunities to learn and develop every day through a wide range of programs. 

• Internal digital platforms that promote self-learning. 

• Development programs according to Leadership skills. 

• Specialized training according to the role. 

• Learning experiences with internal and external providers. 

• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others. 

• Financial wellness programs that will help you reach your goals in all stages of life. 

• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.

• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.   

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.