Empleos actuales relacionados con Customer Service Representative - Ciudad de México, Ciudad de México - 3M

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México, Ciudad de México Tech Mahindra de México A tiempo completo

    En Tech Mahindra estamos buscando personas talentosas como tú, comprometidas con su desarrollo profesional y con gusto por los retos.Hoy en día estamos buscando personal bilingüe para nuestro puesto de:Customer Service RepresentativeTe ofrecemos Sueldo promedio mensual de $18,000 MXNJornada laboral de lunes a Domingo con dos deias de descanso entre semana...

  • Customer Service Representative

    hace 2 semanas

    Ciudad de México, Ciudad de México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...

  • Customer Service Representative

    hace 2 minutos

    Ciudad de México, Ciudad de México SpotOn A tiempo completo

    About SpotOn   We're not just building restaurant tech—we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about...

  • MX Customer Service Representative

    hace 2 minutos

    Ciudad de México, Ciudad de México Aventus A tiempo completo

    CX Service Representative – Deliver Premium Experiences at AventusWho We AreAventus is redefining the customer experience. We are a CX boutique, based in Charleston, SC, built to serve premium e-commerce brands with exceptional service, deep brand integration, and a culture of excellence. As a company built on southern charm and hospitality, we are...

  • Bilingual Customer Service Representative

    hace 4 minutos

    Ciudad de México, Ciudad de México TTEC A tiempo completo

    Bilingual Customer Service Representative – Spanish-EnglishBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience - TTEC is a certifiedGreat Place to WorkcertifiedAs a Bilingual Customer Service Representative – Spanish-Englishworking in Mexico City, you'll be a part of bringing humanity to business....

  • Medical Customer Service Representative

    hace 3 días

    Ciudad de México, Ciudad de México Pavago A tiempo completo

    Job Title: Medical Customer Service Representative (Bilingual – English/Spanish)Position Type: Full-Time, RemoteWorking Hours: U.S HoursAbout the RoleWe are seeking a highly empathetic, detail-oriented, and bilingual (English/Spanish) Medical Customer Service Representative to support patients throughout their healthcare journey. In this role, you will...

  • Customer Service Representative

    hace 5 minutos

    Santiago de Querétaro, Querétaro de Arteaga, México Oemeta Mexico A tiempo completo

    Position: Customer Service Representative (CSR) with Accounting SupportDepartment: Customer Service / Administration / AccountingLocation: On-site / Remote (as applicable)Employment Type: Full-timePosition OverviewWe are seeking a Customer Service Representative (CSR) with strong administrative and accounting support skills. This role is responsible for...

  • Customer Sales Representative

    hace 1 día

    Ciudad de México, Ciudad de México Pavago A tiempo completo

    Job Title: Customer Sales Representative - HVAC & PlumbingPosition Type: Full-Time, RemoteWorking Hours: U.S. HoursAbout the RoleOur client is seeking a highly skilled Customer Sales Representative (CSR) to serve as a key revenue-driving and customer experience role within our operations. You will manage a high volume of inbound customer inquiries,...

  • Customer Service Representative – Vision Care LATAM

    hace 5 minutos

    Ciudad de México, Ciudad de México Alcon A tiempo completo

    Mexico City, Onsite At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the...

  • Customer Service Representative – Vision Care LATAM

    hace 3 minutos

    Ciudad de México, Ciudad de México Alcon A tiempo completo

    Mexico City, OnsiteAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the...

Customer Service Representative

hace 2 horas

Ciudad de México, Ciudad de México 3M A tiempo completo
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

USAC and Mexico Customer Service Representative, Mexico CityCollaborate with innovative 3Mers around the world

As a Customer Service Representative, you will play a key role in USAC and Mexico Customer Service within the Consumer Business Group.

In this role you will look to deliver outstanding service to our customers by responding to inquiries, resolving issues and ensuring customer satisfaction.

The impact you will make in this role

Responsibilities include but are not limited to:

  • You will lead customer satisfaction through proactive customer interactions via the phone, email and chat. You will need to proactively respond to customer inquiries and creatively resolve complex daily issues.

  • You will drive successful customer order management activities by processing orders accurately and ensuring timely delivery. To do this you will need to interact with sales reps, pricing teams and the customer to ensure pricing, product and order accuracy. You will coordinate with the logistics and supply chain teams to track shipments and update customers on delivery status. You will work with our AR and Disputes areas to help manage returns and exchanges according to company policies.

  • You will implement change and process improvements by collaborating internally with your team and other internal areas such as sales, supply chain, AR/disputes/returns teams and technical support areas to address customer needs. 

  • You will build strong customer relationships by understanding their order patterns, actively listening to their needs, then using that to find creative solutions to complex issues and inquiries.  Adaptive communication is key while balancing ongoing issues, activities and priorities.

Your Skills and Expertise

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:

  • English Level: C1 or higher

  • Three (3) years of experience servicing customers within a Customer Service, Customer Support, or related field in a private, public, government or military environment  

AND

  • Bachelor's degree or higher (completed and verified prior to start) from an accredited institution

OR

  • High school diploma/ GED (completed and verified prior to start) and four (4) years of experience engaging, servicing, or selling to customers, clients, and/or direct experience in a Customer Services role in a private, public or government environment

Additional qualifications that could help you succeed even further in this role include:

  • Experience in ERP and CRM systems (SAP and Salesforce)

  • Ability to independently solve problems and find solutions

  • Self-motivated, and able to work effectively, in cross-functional groups, and with internal and external customers

  • High level of experience interacting with cross functional teams like supply chain, planning, program management, portfolio and sales

  • Ability to resolve conflicts effectively and take the initiative to resolve issues before they become problems

  • Ability to follow through with commitments and show concern for the needs of others

  • Clear and conceptual thinking ability; excellent judgment and discretion

  • Ability to handle work-related stress; handle multiple priorities simultaneously; and meet deadlines

Work location:

· Work Location: This role follows an on-site working model, requiring the employee to work at least four days a week at Santa Fe, CDMX

· Travel: No travel is required, but there be occasional domestic or international travel if needed.

· Relocation: Relocation Assistance: Not authorized
 

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on  

Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement


Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.