Customer Service Representative

hace 7 días


Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completo

Position Summary

The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset.

Requirements

  • High school diploma or equivalent (college coursework preferred).
  • Previous experience in customer service or call center environment preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and multitasking abilities.
  • Proficient in basic computer applications and CRM systems.
  • Ability to work in a fast-paced environment.

Preferred Qualifications

  • Bilingual (English/Spanish)
  • Experience in customer service, sales support, or technical support.


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