Educational Performance Specialist

hace 4 días

Ciudad de México, Ciudad de México TripleTen A tiempo completo

TripleTen is a leading online coding bootcamp that helps people build in-demand coding and data analytics skills and transition into tech careers in under a year. Our research-driven learning methodology is designed to ensure real career outcomes. We focus on practical, job-ready skills and measurable results, achieving an 87% employment rate among over 6,000 graduates. We also stand behind our programs with a 100% money-back guarantee.

We are currently seeking an Bootcamp Lead (Educational Performance Specialist) with experience in EdTech to help design, improve, and scale our assessment system for our educational experts, ensuring consistent quality, performance, and impact across our learning programs.

Please submit your CV in English.

Please note that after applying for this position, you will be asked to complete an introductory online call.

What you will do
  • Lead and support tutors, instructors, and the senior code reviewer, ensuring performance, engagement, and quality.
  • Manage educational team operations, including performance follow-ups, leaves, hiring, offboarding, and payroll validation.
  • Track and analyze weekly KPIs using internal dashboards and platform data.
  • Prepare and update Teaching Weekly Results on a weekly basis.
  • Use data insights to propose and implement improvements in learning quality and operational efficiency.
  • Observe live sessions and provide continuous feedback, coaching, and training to educational staff.
  • Foster expert community engagement and collaboration through Discord.
  • Supervise cohort launches and ensure learning spaces function effectively throughout the cohort lifecycle.
  • Act as the main educational point of contact across cross-functional teams.
  • Define hiring needs, conduct interviews, and manage onboarding processes for educational roles.
Requirements
  • Educational degree in a relevant field or equivalent professional experience.
  • 3+ years of experience in educational or bootcamp leadership roles or a Master's degree.
  • Proven experience leading and developing teaching teams.
  • Strong people management and coaching skills.
  • Data-driven mindset with experience using KPIs and dashboards.
  • Fluency in English and Spanish.
  • Strong cross-functional collaboration skills.

Nice-to-have

  • Experience in online or tech-focused education.
  • Experience working with LATAM teams.
  • Familiarity with learning analytics or live online teaching tools.
What we can offer you
  • Full-time remote collaboration.
  • Highly competitive compensation
  • A comfortable digital office. We use modern digital tools— Miro, Notion, Google Meet, etc.— to make the process of working together seamless.
  • Growth. Our product is expanding quickly, so it's a great time to get on board and challenge yourself.
  • Diverse and tight-knit team which is spread out across Colombia, Argentina, México, Brazil and more.

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