ServiceNow Developer

hace 5 días

Guadalajara, Jalisco, México Capgemini A tiempo completo

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your role

As a ServiceNow Integration Developer at Capgemini, you will be part of our Digital Engineering & Manufacturing Services team, contributing to the creation of seamless connections between IT Service Management and Development Operations platforms. Your technical skills will support automation and efficiency initiatives across enterprise systems for our energy sector client.

Your responsibilities will include:

  • Implement and maintain integrations between ServiceNow and Azure DevOps, supporting bi-directional synchronization of work items, change requests, and incident tickets
  • Develop REST/SOAP APIs following established patterns, including endpoint configuration, authentication setup, and error handling
  • Configure automated workflows that streamline business processes and reduce manual intervention across platforms
  • Support integration monitoring by implementing logging and contributing to dashboard solutions that ensure data integrity
  • Work collaboratively with team members including senior developers, Product Owners, and business stakeholders to implement technical solutions
  • Enhance existing integrations by addressing identified issues and implementing recommended best practices
  • Create technical documentation for integration components and configurations
Your profile

Essential Skills and Experience:

  • Good conversational English (B2, C1, C2)
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • 4-6 years of hands-on ServiceNow development experience
  • Strong expertise in designing, implementing, and troubleshooting REST/SOAP integrations
  • Demonstrated experience integrating ServiceNow with Azure DevOps or similar development platforms
  • Proficiency in JavaScript, HTML, CSS, and ServiceNow server-side scripting (Business Rules, Script Includes, Scheduled Jobs)
  • Eexperience with ServiceNow Flow Designer and IntegrationHub
  • Knowledge of authentication protocols (OAuth, Basic Auth) and API security best practices
  • Excellent communication skills with ability to explain technical concepts to non-technical audiences

Desired Skills and Experience:

  • ServiceNow certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)
  • Experience with ITOM modules (Discovery, Service Mapping) or Strategic Portfolio Management
  • Background in Agile/Scrum development methodologies
  • Knowledge of CI/CD pipelines and DevOps practices
  • Experience with large-scale data migration or ETL processes
  • Understanding of ITIL framework and IT service management principles
  • Previous consulting experience or client-facing role
What you will love about working here
  • Empowered Careers with Purpose: Work on meaningful projects that use technology to solve real-world challenges. Be part of a company that values sustainability, inclusion, and digital equity. Contribute to building a better future for people, planet, and society.
  • Growth and Learning at Every Step: Access continuous learning through internal academies, certifications, and mentorship. Explore career mobility across roles, industries, and geographies. Be part of a "school of excellence" where your skills resonate beyond the company
  • Own your growth: Open access to digital learning platforms. Digital campuses on AI, Cloud, Data or Sustainability. Award winning career acceleration programs
Need to know
  • Work modality: remote
  • Flexible Schedules: We support flexible working hours to accommodate different lifestyles, time zones, and family responsibilities.
  • Benefits: Training, certifications, and mentorship programs
  • Community Engagement: Participate in local volunteering initiatives, tech meetups, and cultural events that connect you with the Capgemini community.
About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.

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