Retail Application Engineer

hace 3 días

Guadalajara, Jalisco, México Oracle A tiempo completo

The Application Management Services Team provides Cloud-based Application, Infrastructure and Platform services to allow the Oracle Retail Global Industry Unit (RGIU) to deliver Cloud offerings for our products within the Retail vertical market.

Main Responsibilities

  • Install, configure and maintain Retail application environments
  • Upgrade and patch application environments and their technology stacks
  • Debug issues related to application configuration and technology stacks
  • Create and maintain ad hoc productivity and automation scripts
  • Triage hardware, operating system and related issues
  • Assist development and QA teams in identifying and solving application and performance issues
  • Publish and maintain documentation on web pages related to services offered
  • Operate independently and as part of a team including remote team members and multiple stakeholders
  • Participate in rotational support that includes on call support for non-business hours
  • Provide customer support during their implementation cycle and post go-live

Relevant Experience and Training

  • Experience with the troubleshooting and supporting Retail applications including Merchandising (RMS, ReSA, RPM, ReIM, Allocation), Planning, Order Management, Order Broker, Customer Engagement, etc… will be a significant plus
  • Experience or familiarity with cloud platforms such as Oracle Cloud Infrastructure, AWS, Google Cloud, Azure
  • Extensive experience in implementation and maintenance of Enterprise Applications using Deployment tools, Monitoring tools on UNIX (Linux) environments
  • Proficient in handling all the aspects of Installation, Configuration, Clustering, Deploying Applications, Load Balancing, Performance Tuning WebLogic Server & SOA issues in production, and testing environment(s)
  • 3 - 5+ years of experience in IT industry in analysis, design, support and maintenance of large client-server and web-based applications
  • Expertise and/or working knowledge of Cloud Native Environment (CNE) Administration including but not limited to Kubernetes, Docker, GitLab, Object Storage or equivalent
  • Experience and general understanding of Cloud Infrastructure, preferably in Retail Industry
  • Strong knowledge in technologies such as clustering, JDBC, JMS, SSL, RMI/EJB objects etc
  • Oracle database experience including SQL, PL\SQL and performance analysis and remediation
  • Excellent skills with scripting languages like Python, Perl, or Shell scripting
  • Excellent English written and oral communication skills
  • Bachelor or Masters degree in Computer Science or any STEM field
  • 3 - 5+ years of previous System Administration or related experience on Linux

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