Sales Support Coordinator

Sales Support Coordinator – Data & Analytics (SSC)

Are you passionate about bringing your skills to a world-class company that leads the market in both content and technology? If yes, we're looking for you

We are seeking a highly organized, detail-oriented Sales Support Coordinator to provide administrative, reporting, and analytical support to our Sales and Leadership teams.

This role focuses on data processing and reporting—leveraging tools such as Alteryx, advanced Excel, and Salesforce. It's ideal for a proactive, reliable professional who enjoys working with data, creating clear insights for stakeholders, and helping others be more effective and efficient, with strong expectations for accuracy, responsiveness, and professionalism.

In this opportunity as a Sales Support Coordinator, you will:

• Extract, transform, and consolidate data from multiple systems (e.g., Salesforce, internal databases, spreadsheets) using Alteryx and advanced Excel.

• Build and maintain recurring reports and dashboards on sales performance, pipeline, customer usage, and other key metrics.

• Perform data quality checks and cleansing activities to ensure accuracy and consistency of lead, account, and opportunity records in Salesforce.

• Analyze trends and provide clear, concise summaries or visualizations to support decision-making by Sales and Leadership.

• Manage post-sale activities such as follow-ups, onboarding call setup, and administrative support for product/service implementation, including tracking adoption and usage data where relevant.

About You

You're a fit for this role if you:

• A finished Bachelor's degree in Business, Data Analytics, or equivalent work experience.

• 1+ year of experience in sales support, operations, or business analytics (internships or academic projects count).

• Strong communication skills in English and Spanish, both written and spoken.

• Proficiency in Microsoft Office, especially advanced Excel (pivot tables, lookups, formulas, basic automation).

• Practical experience using Salesforce (or similar CRM) for managing leads, accounts, and reporting.

• Familiarity with data preparation tools like Alteryx (or willingness to learn quickly) and comfort working with large data sets.

• Highly organized, detail-oriented, and adaptable, with a strong ability to learn new tools and processes fast.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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